Wyze Community Guidelines

Welcome to Wyze Communities - Powered by You

This is a place for all Wyze community members to connect, share, and learn from others. Please treat the forums with the same respect you would a public park. These rules are intended to aid the human judgment of our community and keep this a clean and well-lighted place for engaging discussions.

Improve the Discussion

One way to improve the discussion is by discovering ones that are already happening. Spend time browsing the topics here before replying or starting your own, and you’ll have a better chance of meeting others who share your interests.

The topics discussed here matter to us, and we want you to act as if they matter to you, too. Be respectful of the topics and the people discussing them, even if you disagree with some of what is being said.

Your Participation Counts

The conversations we have here set the tone for every new arrival. Help us influence the future of this community by choosing to engage in discussions that make this forum an interesting place to be — and avoiding those that do not.

We provide tools that enable the community to collectively identify the best (and worst) contributions: bookmarks, likes, flags, replies, edits, and so forth. Use these tools to improve your own experience, and everyone else’s, too.

Let’s leave our community better than we found it.

Sometimes We Disagree And That's Okay

Sometimes we will disagree on topics. You may even think that the other person is outright wrong! That’s just part of being human talking to other humans. But when you respond, remember to criticize ideas, not people . Please avoid:

  • Name-calling
  • Ad hominem attacks (personal attacks instead of discussing content of a post)
  • Responding to a post’s tone instead of its actual content
  • Knee-jerk contradiction

Instead, provide reasoned counter-arguments that focus on the ideas instead of the person. If someone has something negative to say about Wyze or our products, there’s likely a reason for that. Just tag in a mod or admin to make sure that the feedback goes where it needs to and we have an opportunity to consider and respond to what they’re saying.

Keep It Tidy

Make the effort to put things in the right place, so that we can spend more time discussing and less cleaning up. So:

  • Keep posts relevant to Wyze.
  • Do not post political rhetoric.
  • Don’t start a topic in the wrong category.
  • Don’t cross-post the same thing in multiple topics.
  • Don’t post no-content replies.
  • Don’t divert a topic by changing it midstream.
  • Don’t sign your posts — every post has your profile information attached to it.
  • Respect our forum. Don’t post spam or otherwise vandalize the forum.
  • You may post links to third party products if they are relevant to an ongoing discussion. Do not post links to third party products simply to promote or sell them.

Rather than posting “+1” or “Agreed”, use the Like button. Rather than taking an existing topic in a radically different direction, use Reply as a Linked Topic.

If You See a Problem, Flag It

Moderators have special authority; they are responsible for this forum. But so are you. With your help, moderators can be community facilitators, not just janitors or police.

When you see bad behavior, don’t reply. It encourages the bad behavior by acknowledging it, consumes your energy, and wastes everyone’s time. Just flag it. If enough flags accrue, action will be taken, either automatically or by moderator intervention.

In order to maintain our community, moderators reserve the right to remove any content and any user account for any reason at any time. The moderators and site operators take no responsibility for any content posted by the community.

If You Want A Mod Response, Flag It

We use flags a little bit differently here. Instead of only using flags to report negative behavior, we also use them to flag areas where you want a mod response. This can be for a question many people have, if you want confirmation for something you or someone else has said, or if you are concerned that something is about to get heated and you want mods to be aware in advance.

If you run into a case like this, flag a post and use the “Something Else” option for the explanation. Please explain why you’re tagging a mod and what you want them to pay attention to. It’s the easiest way to make sure that you get a quick and effective response. This forum is community-driven but we still want to lend a hand where it’s needed.

Always Be Civil

Nothing sabotages a healthy conversation like rudeness:

  • Be civil. Don’t post anything that a reasonable person would consider offensive, abusive, condescending, advocating for violence, or hate speech.
  • Keep it clean. Don’t post any swear words, obscene descriptions, or sexually explicit material. This is a family friendly area.
  • Respect each other. Don’t harass or grief anyone, impersonate people, or expose their private information. This includes forum Mavens, Moderators, and Wyze employees.

This is a public forum, and search engines index these discussions. Keep the language, links, and images safe for family and friends.

Post Only Your Own Stuff

You may not post anything digital that belongs to someone else without permission. You may not post descriptions of, links to, or methods for stealing someone’s intellectual property (software, video, audio, images), or for breaking any other law.

Wyze Staff

This site is operated by your friendly Wyze Team members, volunteer Wyze Moderators, and you, the community. If you have any further questions or feedback about how things should work here, please use our feedback thread! If there’s a critical or urgent issue that can’t be handled by a meta topic or flag, contact us by making a Support Request.

Note: These guidelines apply to all areas of the community, including private Messages.

26 Likes
Sad day to learn Wyse lied
SD Card Melting
TOTAL recall of Pan cams
Real Time Streaming Protocol (RTSP)
Wyze Cam v3 Now Available! - 10/27/20
China server
V2 won't work after doing recent upgrade? what do I do?
Multiple Users' Permissions for Shared Users
SD Cards - what is Important?
Introducing Cam Plus - 7/30/20
Packets going to something called "Omegle" - Pedophile ring?
Problems with watching recorded clips? Wyze and Google Wifi
RE: Wyze Lock Auto Unlock
Wyze Security compromised if internet down?
Ability
IR wavelength?
Shipping with FedEx
Cam plus lite doesn't exist
Opinion of Wyze Selling Disposable Surgical Masks to Public
CMC Refund with Cam Plus Transition - 7/29/20
Wyze In Response: Thermometers and Webcam Firmware Available
Green Motion Tagging
Control cam
Wyze is a Chinese Company ( Discussion Continued)
If Wyze app has trouble connecting to any of my V2 cams, the app consumes the phone's wifi internet connection
TO THE ADMINISTRATION- I agreed to your Terms when I bought your camera
View On PC/Browser (Windows / Mac / Chromebook)
An update on outdoor camera
Cam Plus Lite Deadline Extended to February 28th - 2/14/22
Cam Plus Early Bird Special Announcement!
Cam Plus Early Bird Special Announcement!
View On PC/Browser (Windows / Mac / Chromebook)
Wyze Headphones cutting out
Error Code 90 - hint - do NOT buy this product!
View On PC/Browser (Windows / Mac / Chromebook)
Loss of Communication/Network Connection Notification & Log
Any subscriptions
Wyze Finally Works With Google Assistant!
Wyze Drops "Works with Google" from app... Google still tells me "This isn't an issue with google services"
Wyze Cam v3 Now Available! - 10/27/20
Thermostat compatibility
Apple HomeKit Integration
!!!!!!!CANT ACCESS MY ACCOUNT!!!!!
Person Detection Update: A New Experiment for Premium Features
[Updated 02-13-20] Data leak 12-26-2019
[Updated 02-13-20] Data leak 12-26-2019
All the product updates announced during the Wyzies
Google nest hub keeps displaying "smart home camera"
Wyze overdrew my checking
Don't buy wyse!
No zoom during playback and video obscured by grey film since update 2.6.42
Am I seeing my Neighbors home on MY Wyze Cam?
Allow Canadians to buy direct from Wyze
Wyze app marketing messages
Wyze to launch home monitoring and security service
Anyone else having trouble with schedules lately?
Wyze Finally Works With Google Assistant!
View On PC/Browser (Windows / Mac / Chromebook)
Wyze cam what is it good for?
Outdoor Cam base station isn't wireless?
Ring doorbell and Wyze bulbs for front porch light
Heads up! - security risk on shared wyze cameras
RESOLVED Service Advisory: Wyze devices missing from the app and login difficulties - 10/21/20
Recovery times
Ring doorbell and Wyze bulbs for front porch light
Heads up! - security risk on shared wyze cameras
Recovery times
Suggest me a Good baby monitor
Wyze bulbs are not responding to rules
View On PC/Browser (Windows / Mac / Chromebook)
Motion detector and door sensor went silent yesterday evening
Wyze Finally Works With Google Assistant!
View On PC/Browser (Windows / Mac / Chromebook)
Service Advisory 11/14/20: Difficulty logging into the Wyze app and integrations not working
Why No Free Shipping on v3 Pre-Order?
Wyze Finally Works With Google Assistant!
Wyze Band Available For Early Access!
Apple HomeKit Integration
Apple HomeKit Integration
Constant buffering with camera (Google Nest (Home) and Echo (Alexa))
Multiple Users' Permissions for Shared Users
Motion Sensor hack for better outdoor alerts
Please cancel my order... been 11 days
An update regarding Person Detection
Wyze Cam Outdoor Base Station Setup Issue
Remove or require confirmation of OFF button for camera groups
Wyze testing labs
Forum Feedback Thread!
Allow Canadians to buy direct from Wyze
Wyze thermostat [failed] in less than 2 months
V3 still detecting motion in area marked as "off" after firmware update
A Note About Pricing From the Founders at Wyze - 5/6/21
Fast Forward/Rewind (and other scrubbing alternatives) In SD Card Playback
View On PC/Browser (Windows / Mac / Chromebook)
After seeing so many complaints, my thoughts on Wyze
Is It Even Worth Buying Wyze Cameras Any More?
Wyze Cam v3 back in stock for a limited time - 2/22/21
Sad day to learn Wyse lied
Cordless Vacuum Battery - Gone?
I want a refund!
Landscape View For Tablets
Using cam w/o it connecting to wyze servers
Linking Wyze Lock to Google Home/Assistant
You want RSTP without flashing firmware, you got it - but not thanks to wyze
VROOM? V2? rc?
Wyze car giveaway contest - 4/1/21
Thermostat launch is by far the worst release, shaken my trust in Wyze
Robot Vacuum Software Dissapointment
Wyze sensors... We are waiting
Amazon and wyze
Fast Forward/Rewind (and other scrubbing alternatives) In SD Card Playback
Introducing Wyze Cam Floodlight! - 11/9/21
Wyze car frustration
How do I clean the wheels? [Mod Edit] happened while I was away
Anyone hear people talking the their cams
Anyone hear people talking the their cams
Wyze Robot Vacuum Setup Issue - 1/25/21
So was Wyze Car the April fools joke, or is Wyze Checkout the Joke? Did anyone actually get one?
Wyze Robot Vacuum Setup Issue - 1/25/21
Headphones suck and I want my money back!
Bright news with Wyze Cam v3 Spotlight Kit now available - 1/28/21
Home Assistant Integration
Use Android Studio for Wyze on PC
Business updates from Wyze's cofounders: Wyze Cam v3 is available again for Cam Plus subscribers. 1/28/21
Issue with TinyCam pro
Is It Even Worth Buying Wyze Cameras Any More?
Wyze cam V3 stuck on solid red light
Robot vacuum wheels have permanently stained my hardwood floors
Burned and Done With Wyze
Very bright orb, what is it?
Connection errors
Connection errors
Any guesses?
Purple Haze in cam
Color Bulbs
Battery Life is Awful
View On PC/Browser (Windows / Mac / Chromebook)
Real Time Streaming Protocol (RTSP)
Has anyone used Tinycampro to create a cam mosaic on your tv?
Thief smashing Wyze Monitoring base station? Turn of sound to prevent finding it?
Wyze Cam Outdoor Local Event Recording To SD Card
Thermostat fan delay function
STOP HOME DEPOT
Wyze Employee Spotlight - Frederik Delacourt
Landscape View For Tablets
Introducing Wyze Cam Floodlight! - 11/9/21
Please add a feature to disable livestream audio / microphone
Wyze should be focusing on Core products (Business 101)
Robot Vacuum setup on iPhone - what password is used for the WYZE network it created?
Wyze DashCam
Wyze should be focusing on Core products (Business 101)
Want more beauty in products
Unbricking Wyze Contact Sensor - pcb reset pin
Video doorbell marketing
One householdĂ·two watches = pain in my
Is Anyone Actually Satisfied With Their Wyze Camera?
Wyze DashCam
Landscape View For Tablets
How weather resistant are the V3 cameras really?
Forum Etiquette and Community
Fast Forward/Rewind (and other scrubbing alternatives) In SD Card Playback
AWS Outage Impacting Multiple Wyze Services - 12/15/21
The FIRST WYZE Car JUMP!
Detection Zone Ignored or Inverted?
WyzeCam becoming more & more unusable?
Wyze cam V2 no funciona grabaciĂłn continua
AWS Outage Impacting Multiple Wyze Services - 12/15/21
AWS Outage Impacting Multiple Wyze Services - 12/15/21
My Wyze bulb stopped working
Forum Feedback Thread!
Don't buy wyse!
Robot vacuum wheels have permanently stained my hardwood floors
Floor lamp
Hey there Cohiba Joe come on I have a new platform you can jump on
Important message for people using device operating systems (OS) lower than Android 7.0 and iOS 12.0:
Floor lamps came on in the middle of the night
New Cam 3 —useable?
Rbcior 1080P HD Indoor Security Camera
Plug Caught Fire - burnt shingles on my house
New Cam 3 —useable?
Bulbs Go Offline After Power Failure
Wyze is a Chinese Company ( Discussion Continued)
Are we ever going to get RoboVac updates in beta
Are we ever going to get RoboVac updates in beta
Do I need CamPlus if I have an SD card in the camera?
Spotlight issue
Official Word on Sense?
All my Wyze sense v1 sensors died within 2 hours
Web View - Captcha has to go or I will
Outdoor Cam - Piece of Crap
Wyze is a Chinese Company ( Discussion Continued)
IMPORTANT: Terms of Service and Security Updates - 1/6/22
Forum Feedback Thread!
Cve-2021-32934
Plug Caught Fire - burnt shingles on my house
Plug Caught Fire - burnt shingles on my house
Forum Feedback Thread!
Cve-2021-32934
Cve-2021-32934
Forum Feedback Thread!
RTSP for V3
Wyze Home Monitoring Sensors Turn Off Notifications
Wyze Home Monitoring Sensors Turn Off Notifications
Official Word on Sense?
Wyze sense V1 - Design flaws
Is Anyone Actually Satisfied With Their Wyze Camera?
Ideas to improve Air Purifier 'Return to Clean Air'
RTSP for V3
Failed to update device list (error code 3044)
Cam plus in the UK
Cam plus in the UK
RTSP for V3
RTSP for V3
RTSP for V3
Allow Canadians to buy direct from Wyze
Doorbell Pro dual doorbells with dual chimes
WYZE CAM PLUS camera assignment page/ check list not showing up in App. How to re-download?
Is My Time Being Well Spent?
V3 AI Detection toggles broken since last firmware and app update
Thermostat wont cool
New Wyze Sense as a Standalone Hub and Sensor System
Unbricking Wyze Contact Sensor - pcb reset pin
Fast Forward/Rewind (and other scrubbing alternatives) In SD Card Playback
Program for RTSP
Improve Email Communication
Did you experience any login issues with this new forum?
Can you make a Wyze thermostat work with a Trane x19i 2-stage cool?
Mark Events In SD Card Playback
Viewing Wyze V3 on iMac/Bluestacks etc
Error (code 3001)
Forum Feedback Thread!
Size scale accuracy..being trolled
Illuminate the night with Wyze Night Light - 5/25/21
Wyze 4+ years on
No Dome Camera in the camera selection part of the app
Wyze Watch: add steps/data/battery to photos clock face and other clock face options
My cams are useless
What to do with ERROR Code -1
Lamp remote won’t pair with lamp
Cam Plus Lite confusing emails
Wearable personal air filtration system
Bring back the old Wyze Bulb interface [Mod Edit]
Bring back the old Wyze Bulb interface [Mod Edit]
Google Assistant can now open and close Garage Doors!
My cams are useless
No one can help me camera offline but it's not
Wyze Cam - monitoring software forcing users to get subscription
You shouldn't delete your outdoor cam or base station from the app or you will not able to set them up again? This is Crazy
Disappointed in new V3 OG cam
Problems with Wyze Cam Outdoor (not original V1 cam)
Question about wiring Wyze Cam Outdoor
Wyze robot vacuum - map editing & additional enhancements
Wyze Cam Outdoor mounting screws
V3 cams constantly pausing
No audio when watching downloaded events
Wyze sense hub won't finish setup
Connecting Wyze to Eero Pro 6 Mesh Wifi
Official word from Wyze on v1 not working any more?
Please find a way to deal with insects in IR Mode
Outdoor Camv2 - can base station survive winter indoors in unheated cabin
Serious Bug in +30 Sec and -30 Sec logic
Sound Quality/Issues?
Wyze has blocked access from my country
Cam shutting down
Multiple Users' Permissions for Shared Users
Landscape View For Tablets
Language localization setting in app
Landscape View For Tablets
Thermostat temperature range
Not detecting PERSONS at night?
Detection Zone Turned Itself Off
Brand new Wireless Cam Base Station Flashing Blue
Brand new Wireless Cam Base Station Flashing Blue
2FA=NFW Really?
2 Factor Authentication (2FA) Information
Cam Plus Lite and Basic Plan Cloud Changes Starting Shortly 3/14/22
Siren > Device Trigger Rule > needs Notification Sent, Recording marked and should Ring or Siren on your phone
Notifications - App Discovery - option to it shutoff
Add a loud Siren (also integrated with HMS)
Wyze has blocked access from my country
Keep Your Items Safe with Wyze Gun Safe - 3/15/22
Keep Your Items Safe with Wyze Gun Safe - 3/15/22
Keep Your Items Safe with Wyze Gun Safe - 3/15/22
Keep Your Items Safe with Wyze Gun Safe - 3/15/22
Cam Plus Lite and Basic Plan Cloud Changes Starting Shortly 3/14/22
Keep Your Items Safe with Wyze Gun Safe - 3/15/22
Keep Your Items Safe with Wyze Gun Safe - 3/15/22
Keep Your Items Safe with Wyze Gun Safe - 3/15/22
Keep Your Items Safe with Wyze Gun Safe - 3/15/22
Official word from Wyze on v1 not working any more?
Official word from Wyze on v1 not working any more?
Keep Your Items Safe with Wyze Gun Safe - 3/15/22
12 second video BS
Pause (snooze) notifications for user-chosen period
Event clips
Keep Your Items Safe with Wyze Gun Safe - 3/15/22
Keep Your Items Safe with Wyze Gun Safe - 3/15/22
Fix-It Friday 8/5/22
Problems with WCO and base
My cameras only show still photos
HMS Allow User To Choose Custom Countdown Sound for Exit/Entry Delay
How does the Video doorbell integrate with Google Home?
How do the QR codes work?
Landscape View For Tablets
Different Alert Sound for Wyze Notifications
Wyze cam V3 stuck on solid red light
Suggestion- quit updating app and cameras if they are working
Our cameras are at risk for being hacked, especially 1st gen
Our cameras are at risk for being hacked, especially 1st gen
Our cameras are at risk for being hacked, especially 1st gen
READ THIS THREAD! RATE THE THREAT! :military_helmet:
Is Anyone Actually Satisfied With Their Wyze Camera?
A Wyze Garden Hose Spigot Controller
Floodlight icon
UPDATE YOUR FIRMWARE - Wyze Cam flaw lets hackers remotely access your saved videos ( * if they can gain access to your local network/WiFi )
Suggestion- quit updating app and cameras if they are working
Can not add cameras to cam plus unlimited
Wyze Car to slow? Then switch sport mode. Is your camera out of sink? Here is how to fix that too.
Satellite chimes for Doorbell Pro
Cleaner Air Available with Wyze Air Purifier - 4/12/22
Big security flaw regarding NO "Camera Tampering Detection" or SD card removal/power loss
Canadian Store
[Updated 02-13-20] Data leak 12-26-2019
Wyze Cam v3, Wyze Plug Outdoor, Wyze Sense Hub, and Wyze Cam Outdoor Base Station Updates - 4/25/22
Every vehicle detected as person
Every vehicle detected as person
Not detecting PERSONS at night?
I’m trying to catch a mail thief
[Mod Edit] Freeze on video events
A letter from the founders, what to expect in 2023
Popup Ads in App Really?
Wyze.com down
Different Alert Sound for Wyze Notifications
What happen to free recording?
Cameras going haywire today
Wyze dashcam to the rescue
Hub is offline. Please Reconnect
About the Captured on Wyze category
It's Back ... Captured on Wyze
Cam V3 green and white wire leads
Wyze Gun Safe - First Impression
View On PC/Browser (Windows / Mac / Chromebook)
View On PC/Browser (Windows / Mac / Chromebook)
Please allow users to ignore/filter out tree waiving
Wyze Robot Vacuum - Replacement parts & accessories
Spotlight is being forgotten every day
View On PC/Browser (Windows / Mac / Chromebook)
Wyze Cam Outdoor V2 questions, Delay in notifications?
they just want your money
What happened?
Wyze Lock Bolt Survey 6/13/22
Multiple Users' Permissions for Shared Users
View On PC/Browser (Windows / Mac / Chromebook)
Wyze Webview : Development Response Requested
Wyze Webview : Development Response Requested
Wyze Webview : Development Response Requested
Wyze Webview : Development Response Requested
What happened?
Mark Your Calendars - 2019 Person Detection Release
Two notifications for each event
Do not buy a cam plus subscription in canada
Has V3 Pro Camera Shipped?
Wyze Cam v3 no longer sending "Person" notifications
Ultimate garbage products with pic
You want RSTP without flashing firmware, you got it - but not thanks to wyze
Wyze Cam Outdoor - Base Station should be sold separately
Error (code3001): Uknown --- for weeks now!
Cam Pan v4 Ideas
Change WiFi Network Name (SSID) and password without device reset
Thermostat & Emergency Heat - Any updates on this?
No detection zone in phone app
No detection zone in phone app
Wyze Robot Vacuum - The upcoming Multi-floor Mapping update is even better!
No detection zone in phone app
No detection zone in phone app
Wyze 3-Way Light Switch
Not so NEW kid on the block
Official word from Wyze on v1 not working any more?
Cam-v3 Motion events only recording still photo no 12 sec clip
Wyze Cam v4 Ideas
Opt out of information sharing
Thermostat - Aux Heat Control
Loss of Communication/Network Connection Notification & Log
Wyze Week 2021 Product Announcement Thread - Newest Update: Wyze Watch 47mm C
View On PC/Browser (Windows / Mac / Chromebook)
[RESOLVED] Service Advisory: Online/Offline Status Not Updating Correctly - 12/19/20
New Roof shingles
Loss of Communication/Network Connection Notification & Log
New Roof shingles
Audio out of sync
Speak English Tech Genius!
Wyze Finally Works With Google Assistant!
Android Wyze app is the largest app on my device
Pay services? Really?!?
Sunset, sunrise (dusk, dawn) trigger for rules
UPDATE YOUR FIRMWARE - Wyze Cam flaw lets hackers remotely access your saved videos ( * if they can gain access to your local network/WiFi )
Packets going to something called "Omegle" - Pedophile ring?
Censored by Wyse
Error code 06 when attempting to view event videos
Error code 06 when attempting to view event videos
Are the Wyze Sensors wildly unreliable for everyone else?
It's been fun but
Don't buy wyse!
Face Masks not shipped - Ordered on 4/16
Wyze Selling KN95 Masks
WYZE bulb / HomeKit
API for Download and Control
SD Card Melting
New user love the product
Audio out of sync
Person Detection Update: A New Experiment for Premium Features
WCO new Firmware 4.17.1.027/ 4.16.1.8
SmartThings Integration
App in need of serious redesign - Yes or No?
It's been fun but
Landscape View For Tablets
My cams are useless
Don't buy wyse!