Cam Plus Lite not getting person notifications or recordings

I have 2 v3 and 1 v4 cams. A month ago i reported that both v3 cams were not recording events. Log ID 1735111, 1740416, 1742949.
Current one v3 and the v4 are working and recording events. The other v3 is still not recoding events. (I have tried to reset services) but it fails. Both v3 are on camlite plus. Phone calls to your overseas call center is useless. I was even informed by them they can’t even see the log info. Wow wyze…what happened? Really [Mod Edit] service. I would still like to get the second v3 camera working. Because you were able to get the other one working, i believe its a software issue…or a way of phasing out older cams.

MOD NOTE: Post edited to conform to the Community Guidelines.