I have outlet 1 for some lights and outlet 2 for fish filter. I put schedule on outlet one to turn on at 7PM off at 10PM every day, and schedule on outlet 2 to turn on at 5AM and off at 12AM every day (I want always on except from 12 to 5AM). But then next day I go out and light is on and fish is off. It seems like it swaps schedules for outlet 1 and 2! If I turn off outlet 2 schedule it seems to work properly. But then I set it again and everything messed up!
Also your new app update has WHITE TEXT ON WHITE BACKGROUND so I can’t see the times in the schedule. Pls test [Mod Edit]!
You may wish to consult this topic, which seems relevant to your issue:
In your situation, I’d also consider doing the following:
Submit a log from the Wyze app the next time you see the issue recur and then follow that with a ticket submission (to link the issue to the log you submitted).
Create the schedule you want as an Automations (formerly Rules) Schedule instead of the Local Schedule feature on the Plug Outdoor, if possible.
Note that Automations require an Internet connection to run (unlike Local Schedules, which I understand are stored on the Plug and run from that even if the Internet connection is interrupted), so this may or may not be a workable alternative in your situation, but it appears to be what others are doing according to the post I linked above, at least until Wyze offers a remediation.
You’re welcome. I’m not aware of an alternative at this time. I know this issue was raised in a previous fix-it-friday topic…
…but it seems like those have been somewhat neglected recently while focus has been on launching the new app version and releasing firmware updates for other products to squash existing bugs. I don’t see it on the July Update:
If they open a fix-it-friday topic for August, then perhaps someone could post it again and see if it’ll get some votes, though I imagine any new such topic is likely to be full of app v3.0 issues.
I am having this problem too. It is really sad to have to go through the hassle. Wyze needs to figure out why the schedules are not saving or executing properly on their Wifi Switches. I have several different brands of Wi-Fi switches, most I bought before getting any of the Wyze ones and the Kasa ones always work as expected. Wyze really needs to improve the QA processes
I have 6 outdoor plugs that have the same problem as the member above. When I first installed the plugs on the old app they worked fine, but the last couple of months plug #1 worked on the schedule I set up but plug #2 either did not turn on or shut off according to the schedule. I have tried everything but nothing works. This problem affects all of my outdoor plugs. I have 3 single indoor plugs that work just fine. Apparently the problem is with the app and not the plugs. Please fix!!! Very frustrating!!! Thanks
That’s frustrating that you’re experiencing this problem. Have you submitted a log to Wyze and then followed up with a Support ticket that includes the Log ID so that Wyze can track the issue and get a better idea of its extent?
Does that include creating a Schedule type Automation to control your Plug Outdoor outlets? That’s one work-around that some users are employing until Wyze directly addresses this specific issue.
What leads you to this conclusion? I understand that you wrote that you were having success with the Plug Outdoor using an earlier version of the app, but if you scroll to the second post in this topic and click or tap the other topic that’s linked there, you’ll see that other community members have been reporting problems with this since February if not sooner, and several app updates have been released since that time, so I’m more inclined to think it might be a Plug Outdoor firmware issue, but I’ve seen no official word from Wyze about it.
