As you have noticed they are CROOKS and THIEVES, I have a subscription for 7.99 plus taxes, 24/7/365, but they have stolen half of that back and changed all recording to event’s only, so is suggest you check out the TP-LINK CAMERAS, as they are 24/7/365, at 2k video and a 246GB sdcard for just over an og
Price here, and [Mod Edit] WYZE. I’ve paid every month this year and only received 2-5 days of recording which is due to the sd card or there would be no recordings at all. What a rip off. The profoundly phone number no longer works, it’s just à message that it isn’t anygood. I canceled my subscription today and would suggest we ask cancel or subscription as I don’t want any part of v3app or was perfect as it was v2.5 and 14 days a month of recordings isn’t what i signed up for 24/7/365, is what i signed up for but they want to put that extra money off their pocket and steal it from us!! 
This is sending a support ticket,
This is the next step
Then this is next
See my arrow to the right contact us. Which goes to this
Which goes back to the first picture. It’s a loop to nowhere, and that’s their idea of support. PURE STEALING.
MOD NOTE: Post edited to conform to the Community Guidelines.