Coverage time for paid customers....is [Mod Edit]

So I was paying for “plus” or whatever cost me $3-4 dollars a month, for nearly 2 years. Not one time in that span was there any cloud based saved “encounter” that was recorded more than 30sec.
Any videos that were saved when people were breaking in were saved on the SD card. The cloud based support, and coverage have been complete garbage since the day I joined. Even after I upgraded the coverage was the same…so to the wyze corporation, to upgrade, means more money to them and you literally have to look out for yourself.
Pro tip…
Find a surveillance package that you operate, and controll the

MOD NOTE: Post edited to conform to the Community Guidelines.

I was paying for “plus” or whatever cost me $3-4 dollars a month, for nearly 2 years. Not one time in that span was there any cloud based saved “encounter” that was recorded more than 30sec.
Any videos that were saved when people were breaking in were saved on the SD card. The cloud based support, and coverage have been complete garbage since the day I joined. Even after I upgraded the coverage was the same…so to the wyze corporation, to upgrade, means more money to them and you literally have to look out for yourself.
Pro tip…
Find a surveillance package that you operate, and control without WiFi support.

Long story longer…wyze is not a trustworthy, or satisfactory company.

[Mod Note]: Your duplicate topic has been merged to conform to the Community Guidelines. Please avoid crossposting the same issue in multiple topics.