I have an SD card installed and I formatted it and it keeps saying “Micro SD card is not available”

I read your post, which is why I asked the follow-up questions that I did. As I wrote, your post doesn’t seem particularly germane to this topic, which is currently in the Wishlist category and requesting that users who have a Cam Plus Lite subscription be able to upgrade to other subscriptions and then return to using Cam Plus Lite whenever any other subscription is allowed to lapse. I don’t see any mention of any of that in your initial post, so I’m trying to help you get visibility on whatever issues are important to you by clarifying your need and then potentially having the Moderators move it to a new topic with an appropriate title.

Were you using trial Cam Plus subscriptions before, when you were able to see short recorded clips? If that’s the case and you want to see event videos instead of static snapshots, then you basically have two options:

  1. Subscribe to a plan. If you’re considering adding more Cams, then your best deal with a subscription is probably going to be Cam Unlimited or higher. You can learn about some different options by viewing the comparison page. If you do decide to subscribe, then doing so directly from the Wyze Web site tends to get you the best price (you don’t have to deal with any app store markup) and the least hassle if there’s an issue (you can deal directly with Wyze instead of having them tell you to contact Google, Apple, or Amazon).
  2. Put microSD cards in all your Cams so that you can review videos (from either events-only or continuous recording). That gives you local storage on your cameras, and you can access that with or without a subscription. (Even though I’m currently using a Cam Unlimited subscription, I still have cards in my Cams.)

Again, I asked the questions because I’m trying to help you get proper attention for your valid concerns and adhere to the Community Guidelines:

We want you to feel welcome here, and we like to help!

1 Like