My wyze pan cam v3 keeps disconnecting!

This morning, it did NOT go offline as with other days at 7am. Here is what I did differently.

I created a rule to shut off camera at 6am daily and another rule to turn it back on at 610am.

It is only successful 1 day so far… using the feedback of other users re-powering it frequently AND not having to manually do it myself.

Fyi… the tech support is useless… I sent my copied post and they suggested to reinstall device and confirm it is up to date… as if they didn’t bother to read my message. :clown_face::clown_face::clown_face:

I totally agree. All 13 of my cams went off line going on third day. I call support and for both days i was on phone for three hours with each time at the end for them to say we need to send this to the tech and you will get an email. What the heck. After looking at forum I see this IS A KNOWN error code 60 offline for V3 why the heck they won’t fix this internally??? I am so done with Wzye.

Update… still working after 5 days from the scheduled stop/restart fix.

how did you set up this routine? via the wyze app or using a smart power outlet ?

I used the Wyze app.

  1. Select the + icon in the top left of the Wyze App.
  2. Add Rule
  3. Schedule
  4. Enter name, “Daily Restart” (or your preference)
  5. Start time, select sunrise. (or your preference) Sunrise will ask for you to confirm location, save is in
    upper right of the map. End time does not need to be set.
  6. Confirm all days are set (they’re by default, also your preference)
  7. Add Action +
  8. Select device, then check restart. Repeat for all devices you wish to restart.
  9. Save the rule.
  10. Every day, at the chosen time, your chosen devices should restart. Assuming your app has the
    appropriate permissions for the app to function normally.

You can also create a shortcut for restarting via the same method, but using shortcuts.
I also have a privacy on/off shortcuts to turn cameras on or off if it was ever needed. Not needed it yet but figure it’s nice to have a quick easy way to turn everything on/off.

Thank you, I will try this process

All setup now, lets try for a few days and see if this workaround helps until a formal fix is released.

Months from release I have to have a smart plug scheduled to cut power, then power back on 5 minutes later to stop the camera from going offline. Get off your heinies and fix your product!

1 Like

That’s wild

Same issue here. All three of my new V3’s will last maybe a couple hours tops then goes dark. Running pan scan. I’ll see if just running statically band-aid’s the problem.

So my wyze cam pan v3’s keeping losing internet connection. I reset them and they work fine for like an hour or so then they drop again. I do a hard reset get them back online and they do it again. None of my other cams are doing this only the Cam Pan V3’s. Anyone else having this issue???


A search for this topic using the search engine (Search results for 'Offline tags:cam-pan-v3' - Wyze Forum) would have resulted in these select topic resources, among others.

Yay so thanks for pointing out there are lots of issues with this device. I appreciate that. Also check your wording. It’s a little bit on the rude side. I don’t think I came here for a rude comment when I’m already frustrated that piece of equipment doesn’t work as it’s supposed to work.

Thank you


You’re welcome. Wording checked and modified.

The pan V3s are very finicky when it comes to their power. How are you powering the camera?

I have the exact same problem, two Pan V’3 going offline after latest firmware update. Have to reboot to revive, lasts about an hour. The cameras apparently still work as I can have them panning which continues.
My other older V’3s non-pan continue normally.

Same issue: Internet drops several times a day. I have one cam outside and one IN THE ROOM with my router and I have 2 gig Internet. The only fix is to drop power and plug back in. I also tried doing a full factory reset. This problem surfaced after the last firmware updated.
The issue is listed under “known issues” at but no resolution is shown as coming.


So I don’t even get an hour. I bought a WIFI booster and tried it with and without an SD card. The Camera worked for 6-8 months and now nothing. My signal is strong, it will shut off after resetting within 5 mins. Something in the update has got to be the problem. This camera could be good. I wonder if the issues caused Wyze to lower the price? They need to fix this quick. Right now I could not recommend this camera.

I am having the same issue with the camera about 10 from wifi.