New camera going offline

I replaced a pan cam with a new one but it keeps going offline. I have 2 other cameras that are working fine. I have power cycled and reset but can’t get it stay online. HELP.

Welcome to the Wyze User Community Forum @wizardofnot! :raising_hand_man:

A couple of questions:

  1. Did you use the 2 Amp power adapter that shipped with the cam?
  2. Are you using any USB extension cables to power the cam?
  3. What is the signal strength showing in device info?
  4. Does your router have the capability of showing the RSSI value?
  5. Did you update the firmware after install? What version?

Take a look at this recent post over in the Fix-it Friday thread. Worth investigating and reporting back to see if the router settings may be contributing.