We have 4 static Wyze cams that work perfectly. Just added 2 v3 pan cams and neither will stay online more than several hours. Every time I check the app both pan cams are offline.
A power cycle will bring them back online.
Using Starlink internet with close proximity to the router.
The cams are for remote monitoring at our horse barn so unplugging them multiple times a day is not an option. They are also mounted high and require a lift or very tall ladder to get to.
Labor to replace them will cost me way more than they are worth. Very disappointed in Wyze.
Are your cameras current with their firmware? When I got my first Cam Pan v3 over a year ago, I had issues with it disconnecting from Wi-Fi so frequently that I put a Wyze Plug between the electrical outlet and the camera’s power adapter so that I could remotely power-cycle the camera with the Wyze app or Google Home. Since that time, Wyze has released several firmware updates for Cam Pan v3 that are supposed to address connectivity issues. That’s where I’d start.
Given the locations where your cameras are mounted, it might be prudent to do or check some other things:
Check the Wi-Fi signal strength at the camera’s locations. Some Forum users have reported that Cam Pan v3 seems to have worse Wi-Fi connectivity than static cameras like Cam v3, and this may be due to the internal antennas involved. This might be a situation where you’d want to consider an extender, mesh, or other solution to improve the signal in your horse barn, despite what you describe as “close proximity to the router.”
Just to make power cycling easier (for the times when you may need to do so), you might want to have each of your Cam Pan v3s connected to a smart plug of some kind. Some Forum users recommend non-Wyze smart plugs for controlling power to Wyze cameras to mitigate problems like a Wyze cloud issue (e.g., the Wyze camera isn’t coming back online after a Wyze cloud outage…but then neither is the Wyze plug, so you can’t even power-cycle the camera). I have a Wi-Fi hub mounted to a garage ceiling as part of a (non-Wyze) garage door controller that has had some offline issues recently, so I gave it a (non-Wyze) smart plug that I put on a reboot schedule because I got tired of dragging out a ladder to restart the hub.
As mentioned already make sure you have the latest firmware as that reportedly helps them stay connected and reconnect faster when they do disconnect.
Another thing that comes to mind, each of these cams seems to connect to different things (my Panv3 has different internet connections than my OG). There are various servers out there that they use to monitor online status of the cam, authenticate the cam, etc. I wonder if starlink is either blocking one or having trouble routing to it (or even if just the latency is too high). I know others use Wyze cams with starlink but not sure specifically on the Pan v3 what their experiences are.
It could be that all your cams bounce off and on from time to time, 2.4ghz wifi is very sensitive to interference, maybe there is bluetooth or a microwave or cordless phone etc that is causing problems. But sometimes the Pan v3 was getting stuck and not reconnecting, which the latest firmware (supposedly) fixes. I do have one that is at the very edge of usable wifi area and a few times it would get stuck and have to be rebooted, but have not had that happen since the new firmware. Of course it was so rare, that it may just have not had time to happen again.
Firmware is up to date on both cams. I did that before mounting them. One of them actually stayed online for 24 hours. The other is offline and will remain that way until I can get to it.
How is the wifi signal where those cams are? If you reboot your router (wait about 30 seconds before plugging back in), do the cams come back online, sometimes that’s enough to do it.
Tweaking some settings in your router, moving/repositioning the router, or even getting a better router or a wifi extender/access point may be necessary if they are near the edge of the usable wifi range and/or there is interference. I have one that really has no business working well, hovers around -70 to -73dbm on the wifi signal and there is a ton of other wifi and 2.4ghz interference in the area. It sometimes is slow to respond to move commands or playback may be a bit skippy, but overall it stays connected and online. But there is only so much that can be expected from a small internal antenna and cheap wifi chipset. Maybe someday Wyze will start offering cams with an external higher gain antenna like some of the other companies have.
