Hi i just reset factory my Wyze Watch 47
And when I connect new device it got error can not pairing. Try everything i could but not work ? Now what to do?
Thanks
Same problem here. I used it yesterday for a quick walk but I noticed the date and time was not sync so I reset my watch to its factory settings. then I redownload the app on my ip13 pro max. tried scanning/manual pairing but only gives me a “network disconnect” error. My wife told me to use her watch 47 instead w/c is working properly. so she unbind it from her phone/ip15 and also resets her watch but it still gives me a “network disconnect” error. when its her turn to connect it again on her phone, it also give the same error and now she’s mad at me coz both our watches are stuck on QR code screen.
So has this been figured out by anyone? I was told that your Wi-Fi must be 2.5 GHz whereas mine is 5GHz. The thing is that I set up a previous watch with no problem. VERY FRUSTRATING.
My original 47mm has worked fine across a few different iphones. It had lots of daily use scars though. I had new 47 i was gifted about a year ago so i though i would retire the rough one for the new one. I disconnected my old one from the app. The new watch was freshly charged and in its reset QR code mode. App and iphone freshly restarted and the old watch was no longer auto pairing to the iphone. I ensured the phone is on 2.4G wifi. Yet when I follow the app new device pairing steps I get a “Network Disconnect: Please Check your internet connection and try again” error a few seconds into the pairing initiated progress. In that moment of no error both the app and watch have pairing progress symbols. Then the app shows the disconnect page and eventually the watch times out. Ive tried to initiate the pair with both the QR and manual code that the app/phone does detect wirelessly. Ive now tried multiple 2.4G wifi’s and with/without and only a cellular internet connection. Ive factory reset the watch, restarted the app and phone multiple times. Im on what seems to be current Wyze app 3.3.0(6) release on latest iOS for the iPhone 15. The app has no phone access limitations. Im stumped and frankly from the several years worth of unanswered wyse support tickets about connection issues im not sure im going to open a ticket in the neat term. Its a shame. my favorite basic smart wearable.
I’m having identical problems except that I’m on a 5GHz Wi Fi. My older Wyze watch died, but I had no trouble setting it up. My daughter gave me her extra Wyze watch. I reset to factory but can’t get paired. Did you ever discover a solution to this?
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Also chiming in to say I have the same problem pairing a from-the-box Wyze 47 watch on February 6, 2025. There are no solutions across multiple forum posts that I’ve seen for those having the issue in 2025. Some sort of Bluetooth/firmware issue from what I gather.
This is still a current issue. Actually to elaborate on my last post. I decided to try to go back to my original beat up 47 that was happily paired with my current iPhone 15 just days ago. It too will now not pair to the iphone. Gatting the same Network disconnect prompt that stops the pairing. Interestingly the very first time tryig to repair this watch the Pairing progress lasted for almost 30 seconds before stopping. The after that every reattempt stops after only 1 to 3 seconds of trying to pair. Following the suggestion of the prompt saying its a network issue, Ive tried every possible combination of phone network data connectivity modes.
Actually looking at this more broadly, I think all signs point to Wyze is quietly shut down Wyze Watch. All 3 of the watches have been out of stock for a while now in the Wyze store and I just noticed there is no Watch product category listed in the submit support ticket portal in the Wyze App (but oddly the older Wyze Band is still there!).
Hello frustrated Band/Watch users. Here to stir the pot as well.
I have a Wyze Band since '20, and two Wyze Watches 44 since 2022.
All three had been working just fine. My boy’s band and my watch is paired to my account, and the 2nd watch with my wife’s account.
I had time sync issues with them recently so i decided to do a clean slate, performed a factory reset to all three… and I totally regret that.
Now all three of them are dead weight to me. Stuck in the QR code mode, useless.
I tried everything, from resetting my network settings (iPhone 15 and 13 mini) deleting/reinstalling the Wyze app, forgetting the devices under bluetooth, killing the app, etc… nothing works.
Called Wyze, after being given generic answers, I was told to provide an “app experience” log. A few days has past, and their solution… a $10 credit…
Ridiculous solution! There has to be a bug on the app that prohibits pairing with the lifestyle devices. But they refuse to believe that and instead offered me a measly credit
I notice this is being discussed in a couple of other topics[1][2], but since this one is more recent—and not marked as “solved”—I’ll try to follow this one more closely. Since this issue clearly is not solved, this topic seems like a better home for the discussion.
I’m trying to get some more attention on this and have confirmed that it’s a problem even using an older version of the app, so I suspect Wyze did something on the server side fairly recently.
Welcome to the Forum, @duongtontruc1996, @56kfx42cpz, @kenai.mcfadden, and @Polotrigger! 
Same issue here. Android user, wyze watch 44 and 47. When i tried to unpair one watch to use another i got an error code but the watch still disappeared from the app. The watch did not go back to the QR screen so i had to do a hard reset. Now i can’t get either watch to pair.
Deleted the Wyze app and reinstalled
Cleared Cache
Restarted watch and phone.
Made sure i was on 2.4ghz wifi
did a bunch of other stuff i can’t remember right now.
Same issue here. Created a ticket with wyze and did all their suggestions without kuck. They told me that they couldn’t do anything since my watch is 2 years old. 
Support is pretty limited on what they can do if walking you thru a procedure or replacing the watch doesn’t work. In this case it looks like the server-side has an issue. We have contacted the engineering team to see what they can do. Yesterday they replied they will work on the issue, and hope to have it fixed soon. Unfortunately they don’t work weekends, so let’s see what next week brings. 
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Yeah, that’s been my suspicion. Thanks for the update!
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Same issue also. I have a wyze watch 44 that has served me well for years. And now it wont reconnect after I did a restart of the watch because my weather info wasn’t loading. Do the Wyze people even read these posts? I’ve done all of the possible restarts/bluetooth/app/phone and my WiFi is 2.4. Please let’s get a fix for this as many users are having this similar issue!!
Reposting this from another thread. Given all the steps below, I’m fairly certain this is not an issue with the watch hardware, the app itself, or the client phone. It’s very likely a problem on the Wyze server.
I was having trouble updating the do not disturb setting on the watch via the app, so I reset the watch to pair it again. But the pairing failed. Every time I’ve triedit, it said “pairing failed”.
I tried a bunch of things and no luck on any of them:
- Restarting phone
- Different Wi-Fi networks
- Bluetooth on/off
- Restarting watch
- Turning all permissions (including nearby devices) on
- Trying two different watches I own
- Uninstalling, reinstalling the app
- Clearing all data on app
- Uninstalling app and installing an old 2.x version
- Buying a new 47c from eBay!
- Creating a brand new wyze app on another phone
Yup. I bought a couple of 47s a few years back during a sale.
My daily driver’s battery was down to 4 days so I removed it from my Wyze app and cracked open the unused one and pfffft
Nada.
Bluetooth can see the watch.
The Wyze app can scan the watch’s QR code but pairing fails every time.
Manual pairing shows the watch’s code but pairing fails every time.
Restarting the phone doesn’t help.
Restarting the watch does not help.
Restarting Bluetooth does not help.
Ugh