I changed my phone and tried to connect my wyze watch 47mm and a new 47mmC but cannot connect to the app on iOS. When I try to connect I get message saying " Pairing failed, Please restart the Bluetooth or reboot your watch and try again". How can I get my watch to connect?
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Welcome to the community @nigiel.hall
Check to see if you have Blue Tooth and Local Networks on.
These are my settings:
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I have these settings also but still no change.
I have the same (if not very similar) issue. I swapped phones. I reset my watch and it allowed me to pair the two initially. I messed up and tried to go back and change info and couldn’t locate it within the app so I attempted to re-pair the watch. Now I get the same error. I’ve restarted the app. Deleted the app and logged back in. I keep getting a pairing failure notification also. This is frustrating and apparently, live chat cuts off at 10pm. This is all after having to create a new account and swap all my cameras over to that one, finding out that my Outdoor cams are worthless now because I can’t get back into my old account and now the watch isn’t working. Wifi network is up. Bluetooth is up. Hoping someone can help.
I have the same issue. Very frustrating. I believe that Wyze no longer sells the watch and they have removed the ability to add a watch to the app now. I really liked my Wyze Watch47 and purchased a replacement on OfferUp after I broke my original watch. Unable to get the new watch added to the app.
What did support tell you?
Good news I think. Hopefully it has been fixed. I tried pairing my Wyze Watch 47 today and got the same error. Just for kicks I selected the 47c watch pairing option and the Wyze 47 watch paired perfectly and has been added to the Wyze app and the watch is working perfectly. Hope this works for everyone. Good Luck!