That’s what I see, too. I don’t think there’s anything you can do with the Watch that will solve this, but if you figure something out I’d like to know what it is. I really think this is a server-side issue, like what happened with Watches earlier in the year.
I don’t know what your familiarity is with log submission, but Support doesn’t see or deal directly with those, and the follow-up e-mail message should tell you that Wyze won’t contact you after a log submission. Opening a ticket is a separate process, which is why their post-log-submission e-mail also tells you to visit their support site if you need help.
I included in a post above the steps I take to open a ticket.
Thank you for contributing to this topic and sending a log! Hopefully this helps to get some attention on the issue so they can fix it for all affected users.
Welcome to the Forum, @aug-andre! 