An ongoing issue that Wyze IS aware of. One that will keep being discussed in Fix it Friday until a solution is developed. The only way for that to happen is if everyone here posts on Fix it Friday.
This notification missing\notification delayed problem is being discussed in multiple thread topics:
My last post on Camera Notification Speed [water-cooler]:
Hey there everyone!
I have recently completed a very long, drawn out DM exchange with one of the Wyze Devs in response to a post I left on the Fix it Friday thread wherein I posted many logs because I have been not only getting notifications delayed longer, but also missing many notifications for events that are populated to the Events cloud and tagged as AI Events. I was getting less than 50% of my notifications for CamV3 that had confirmed CamPlus with AI detection on and notifications on. T…
Also discussed on Fix-It Friday 3/4/22:
Hi, folks!
Welcome back to another Fix-It Friday follow-up! We have a fair amount to cover today so let’s get started!
Also discussed on V3 Delayed Notifications:
My notifications come 30+ seconds late and I’m wondering if this is normal. Currently have 2 cams experiencing the same issue. I’m on the “lite” plan so unsure if this is a result of that?
I do recall getting instant notifications in January when I first got the cams, but it’s since deteriorated without changing any settings.
Also discussed on I am not getting notifications anymore?
At some point over the last few weeks I stopped getting AI notifications. I am just getting standard motion notifications even though people, pets and cars are obviously in the captured motion events. This for example is just listed as a motion event. It is like AI is not on but cam+ is on and on this camera.
Also discussed on Is anyone else not getting all their notifications:
Is anyone else not getting all their notifications? Today I had 9 AI “Person” videos in the Events tab that pushed full length video to the cloud, but I only received 1 notification for 1 of the video’s. Checked my notification history on my phone for the last 24 hours and confirmed. Only 1 notification. I did already submit a support ticket but haven’t received a response yet.
I had the app closed all day, so I know that wasn’t the problem but can someone please confirm for me: If the app is o…
Also discussed on Wyze cam notification lag:
I have an iphone that i use to view the live stream and also any playback.
I intentionally walked by the camera and noticed it took at least 10 seconds for my phone to give me a notification. This is after i opened up the wyze app from my iphone. I also put a passcode on my iphone like most people. I also have notifications set on. So these notifications are not instant? So there is always like at least a 10 second lag at least? Thus someone walks by, i don’t get notification immediately?…
Also on no notifications on Android with cam plus:
I recently purchased a cam plus subscription for my v3 which has had problems intermittently since then, until this week when I received zero notifications. When I unassign the subscription, I get notifications just fine (albeit only 12 seconds of course). When I activate the subscription the cam still records events but I stop getting notification either by push or in the app itself. I went through all the settings, talked with support, etc but the only way I can get push notifications to work …
I could probably list many more. But, this has not been solved and is continuing to be a problem. As I posted on the Camera Notification Speed topic thread, there is a software\hardware limitation causing the lags and dropped notifications.
Please be active in posting about this on the next Fix It Friday event so that we can get this fixed. Thx!
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