That sound absolutely marvelous! I really so LUV tech stuff and so I LUV Wyze before I upgraded to the cam plus that has more issues than the free tier sadly. But they have been around long enough and become savvy enough at least the top mgt. to learn to funnel funds into their coffer’s with the various plans and new product developments.
But TPTB at Wyze need to prioritize what they have already like the web view issues and the latency issues once clients “upgrade” to anything beyond the free tier. The free tier should not have less latency that the more albeit bloated cam plus variant. After all it is the paying clients that keep food on the table and monies to create new products.
I want to believe in Wyze ability to fix the aforementioned. There is absolutely no reason why Amazon’s Ring web view and paid service APP software view via phone can do what Wyze currently cannot or are lagging behind. I never have slow load up times or non loading cams on my Ring product cams and web views.
High risk security companies and apartment buildings / companies that may have up to 99 cams would need to constantly view live feeds. But if Wyze in my experience cannot be reliable for even 3 then someone needs fired and replaced ASP otherwise Wyze will not grow as they could.
Just now for example I seen a person run across my yard and immediately went to activate 1 of my many V3 cams but it never even loaded and tried 3 - 4 times before I just gave up and the person was by then GONE! Yet before on my free Wyze tier that would not of happened. Why…
I’ll shave my thoughts. Because the paid tier with the extra features and self checks it goes though from point A to B create issues that either do not allow certain cams to load at all or create such latencies that the even, person or crime was missed entirely. This is where Ring stomps Wyze because they do not have that issue.
When I tap a cam on my S23 Ultra it loads up like NOW. Same with the live web view no issues. Try it out yourself and compare. I want to full invest in Wyze but unless they can compete with Ring why should I or anyone else? I believe there are certain people at Wyze that either are just plain lazy grifters or simply not skilled enough to fix the current issues, otherwise guess what? They would of been fixed long ago.
I like your idea to motivate them via what you mentioned. You can send them my creative informative posts as well that do a deep dive much deeper than average that pinpoints specific issues and the people who allow it to continue, suggestions, and finally competitor Ring software and cams that their people have long ago fixed such issues leaving one to believe better people need hired at Wyze for long term sustainability, stock growth and paychecks for the majority of the call centers in the Philippines who I sadly must note they lack comprehension of in depth issues I have been forced to bring to the table due to the engineering & software teams that some may need replaced based upon their historical lack of abilities.
I will give Wyze a month to see if the paid tier cam plus service is worth keeping or not and take my valuable time to place even more lengthy phone calls to the at times language challenged Philippine call centers who always tell me to wait while they email their level 2 tier associated because their knowledge is so limited. I’d prefer to 1) speak with a USA tech person and 2) have the option to speak directly with upper tech levels if the 1st ones prove inadequate.
Ultimately it is not me who will decide if I keep cam plus but Wyze. I simply cannot have my cams load slower pr not at all with a paid tier. The CEO’s need to hear this and what I bring to the table loud and clear because I do it not to down Wyze but because I want them to WIN and succeed and overcome Ring eventually as the preeminent security cams and software interfaces via phone & WebView company on Earth.
Lastly I just checked my paid for cam plus live web view on my 6k custom PC that streams web view zero issues on the Ring 2 vid doorbells and 2 floodlight cams. Currently Wyze web view our of 9 current connected cams… 5 are streaming normally, 1 is frozen and 3 are stuck with the spinning loading wheels in the center. The 1 that is frozen did load btw and the spinning wheel left. After 1 refresh of the page we now have: 5 frozen and only 3 streaming live web view. After a sign out and back in now we have: 7 frozen, 2 stuck with the spinning loading wheel. None of the cams are watchable! Or if they do work usually they stop working and freeze. Update 2 began streaming in between my typing and later checking the web view page. Still it is totally unacceptable for a paid level tier client.
No way in hell do I believe it is any of my equipment at fault since Ring has no issues. Google the Comcast XB8 Gateway, it is top of the line. It is not your daddies old gateway as Comcast has come a long way. I get 2.5 ethernet connect and 2.4 gig network speed interconnect between my phone and gateway as I just checked. Typical DL speeds are 1400 mbps and 41 mbps up. I can prove this with screenshots and test by 2 different speed checkers.
What if an emergency occurred or a murder, theft, or an an elderly person having a stroke or heart attach while their loved one misses it because the cams never load on web view if that is all they have at the time to view live feeds??
They may need to also add more servers in certain locations with high speed internet capability to handle adequately the traffic for the paid tier cam plus or protect plans. If they advertise up to 99 cams then any customer with 99 cams should be able to live view via web. Otherwyze they could be sued unless they stipulate “Not viewable on web view live streaming” which they currently do not.
I was looking forward to installing the new Wyze floodlight Pro cam that just came today , but now… I was supposed to get tracking before I got this item per the Wyze email but that did not happen. Also I never got the 15.00 promo voucher that was supposed to be sent to my email once shipped.
Wyze Cam Floodlight Pro Product Launch Promotion
Wyze Cam Floodlight Pro product launch promotions are valid until 06/27/2023 11:59PM PT. Not all offers (deals) are available at the same time and will be released on a cadence as determined by Wyze. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers on wyze.com and Wyze app shop are only valid only on wyze.com and Wyze app shop. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Additional bonus $15 credit will be given once the order ships and is only applied once per order. This bonus credit will sent through email.
So…as I type this I am now on hold while calling Wyze as the Lady said she would put me on hold while she emails someone else for the answer why I never got the shipping notice, tracking or the 15.00 voucher. 6 minutes later while she got an email response she told me I would get one 15.00 gift card after my 2nd Floodlight Pro is received ARRRGGGG!
Nooo… I am to get two because they are 2 separate orders. AND I am to get each one once shipped not received + get tracking because there are porch pirates thieves out there. I need tracking to be on the watch for the expensive items which I never got. I actually had to tell her to copy & paste the terms I posted here to send to the “order dept.”
OML… I have been on / off on hold now with this lady Wyze rep from the Philippines for this for 65 + minutes and counting! I do admit I like the Wyze music while I wait… lol ( slowly begins pulling my hair out & hyperventilating ) Update she just hung up on me and I am calling back now. I told her to call me back if we a lost connection but she did not…
Seeing what all I am seeing as an highly advance intuitive empath (HAIE) is that Wyze needs a PRO to go in and revamp much of its infrastructure top to bottom and function. this company is run by a CHILD & this CHILD has put all his school friends in charge making key decisions instead of highly trained professionals. SMH
SMH & multiple SIGHS. people need fired at Wyze & rehire competent people equal to the Ring or other competitors level of expertise. Wyze is suffering needlessly because of inept people hired in positions they are not capable of.
It’s as if Wyze is well aware of the web live view issues and is throttling clients and using a cueing system so any client at any given time is only allowed to view 1 or 2 or maybe 3 of their up to 99 cams so all clients can maybe view 1 or 2 or maybe 3 cams. That right there shows they do not have enough servers to relay traffic in various countries. If true they need to put out a disclaimer so they don’t get sued for incorrect advertisements that cam plus tier is capable of “Up To 99 Cams”. (But NOT in live web view") stipulation, until they can handle traffic…
A final note to support my thoughts on the added servers needed for traffic is that with the advent of the V3 Pro with 2k resolution and Floodlight V3 Pro with 2.5k resolutions the bit rate video feeds also increase. These factors should be factored in for Wyze teams to determine the upgrade in servers. IMHO.
UPDATE: I decided to go back to Bluestacks 5 latest version Android 11 64bit and no longer use the problematic Wyze live Web view to keep my sanity. If they ever get it together like Ring did let me know. END.