“As always, be aware” Great advice!
Not long ago we were told the sound was at mechanical limit. I really do hope this works out and hope there is not too much power that could overload any of the circuitry.
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Today’s Firmware release is the one to Boost the Hub Volume:
4.32.9.249 (April 25, 2022)
- Enhanced Wyze Sense Hub audio volume
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Will this fix the last update kill of my connectivity or should I wait for my replacement hub before installing?
No, it hasn’t fully resolved the connectivity issues [yet]. Here are the full release notes for this firmware:
So it does fix the entry notice bug, but not all the connectivity issues experienced by some people. Some people have reported that if they delete their hub and restore to factory setting and set it back up again from scratch that this has mostly solved problems for some people who experienced it.
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My hub is somewhere in the twilight zone…All 3 lights flash on/off simultaneously but I can arm and disarm the system. I cannot add any sensors because the hub will not respond to that process. The lights have been flashing for 3 days now. Honestly, I am afraid to touch it at all until the replacement hub arrives(I’ve killed 3 hubs so far). FYI: I did delete the hub and install it as new and this is the best result I could get. Suggestions?
I can totally understand wanting to play it safe in your situation. If it were me I would be tempted to wait as well.
I personally don’t think the new firmware would make it worse, but it wasn’t designed to change the connectivity issues yet either…if you install new firmware it might force your hub to reboot and then possibly take a couple of hours to get back to normal (as a few people have reported since the March release). So it would be understandable to wait.
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Here’s the latest update on the issue for everyone. It explains why they previously reduced the volume and how they now can keep it loud for us while it is plugged in:
I bet you just did the firmware update. Happened to me too, but I had an extra hub already.
I did finally get it to rest after 5 or so press and holds on it.
Dsignman01,
Not positive if your reply was directed at me but…I have gone through 3 hubs-All killed by the 4/8 update. If you know a way to “revive” them, please share!
Yes Hoot, it was a reply to you.
I had the same. Spent 2 hours with the “Wizards”. That was a joke. I did the hub reset around 5 time and it finally reset. I am not using that one, but it looked ok. They did just release another firmware version yesterday. My existing hub accepted it, but I have not tried the one the 4/8 firmware corrupted.
The Wyze “Wizards”. IMHO the only “wizardry” is how do they keep their jobs? Untrained and/ or incompetent are the first 2 words that come to my mind when I hear that name. Dangerous is another. I almost feel sorry for them. I would hate to have to deal with”me” without any training on the product I was being paid to support. However by the end of the call I am just plain angry at the fact that I again allowed such incompetence to east HOURS of my life.
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I hear you. They kept telling me the reason it was not working is that I am on the 5ghz network. I kept telling them the hub is Ethernet wired. It did not make a difference to them. It was my wireless network that was the problem, even though I am not attached to it. I hope you can reset the hubs.
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I agree that Wyze needs to come out with a siren for their homsecurity system Seniors with some hearing loss can barely hear it…likeme! John D.
Why can’t Wyze incorporate a commerically available siren into their system. John
I guess for the same reason they haven’t come out with the satellite chime siren that they have been saying that they are coming out with. They just don’t want to.
This was asked in an AMA and they said they are working on having one at some point:
They recently said they are also working to allow the siren to be set off on the chime devices as well so we can have a siren sound anywhere in the house, not just through the hub.
Would also be great to allow the siren to be linked through the cameras too.
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No problem. I know Wyze can be really slow on a lot of things we really want and that can be frustrating for all of us. I think it goes back to something the founders were saying at the end of last year when they were asked about giving us 2K or 4K cameras. They said that coming out with a 2K or 4K camera wouldn’t be hard. They could definitely do it and they could do it fast. That’s not the hard part. BUT when/if they give us a 2K/4K camera, they want to make sure they get a good contract so they can offer it to us at an industry disrupting price for the amount of other things we get with it. So part of the slow delay for some devices isn’t necessarily that they can’t find a partner to do it with, but that they want to make sure their price negotiations are at the point where they can offer it to us for the amazingly low prices we are used to from them, while still having good quality.
This also often means that Wyze has to do a lot of their own extra development to make things a a good product, and put in a bunch of extra R&D, which takes time.
It sucks that things are often really slow, but I love that when it does eventually happen, we can count on them to keep things in single digit profit margins and offer a bunch of capability for costs lower than most others can compete with. It’s hard to be patient, but I do know they work hard and they are picky about what partnerships they will agree to, so a lot of that negotiation with ODM partners can be gruelling before we finally get some of those things we are all so desperate for.
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Still cannot hear it upstairs. What is so hard about allowing another hub to pair as a slave unit or make a remote chime?
I know this is way late, but the volume on “high” seems to be louder that it was but is still no loud enough to be heard in each room of our 3-bedroom 1,900 sq. ft. house, if the doors are closed.
Why in the world, after all this time, hasn’t an update been put out that will allow the siren to be broadcast through the doorbell chime? Or at least when the siren goes off, it would turn on a plug with a 3rd party siren?
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