Wyze Cam v3, Cam Pan v2 & Plug Outdoor Beta Test 8/15/2022

Same here with the event recording speed. Half speed, so 2x is normal. Also had a pixelated event with a tree that actually came down in the backyard. Event video from SD card was pixelated bad. SD card was set to continuous. Live feeds seem ok. Should the SD cards be formatted since the protocol changed? All cams have 128 gig industrial cards in them.

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After a couple of days of use, I was reviewing both the “cloud” recording and SD playback and noticed whenever events happen, some playbacks are jumpy. When there are NO triggered events and it’s just regular recording (as I set mine to continuous), there is no time-warp situation. For instance, I had a recording of a family member walking down my driveway to take the trash out. They were captured at the point of walking out the door, down the porch, onto the driveway and to the curbside… you can see the video ‘pausing’ slightly and suddenly she was back on the porch - with no transition from curbside all the way up the driveway. Since I’m not going to dismount the camera and grab the SD card, I can’t verify whether the actual video on the card is also recorded that way, or that this is a bug on the app playback.

I had 4 V3s update just fine, but one keeps failing. I’ve rebooted it and nothing helps. Any ideas?

My Pan Cam V2 also doesn’t even show the new beta firmware, it just says it’s up to date on 4.49.1.47. How can I get it to show the new update?

Make sure the Pan v2 is selected on the Beta list or it won’t show up as being available (nothing is turned on by default, so when new ones are added we have to go select them):

Go to Account Tab → About → Beta Program → Edit

Then scroll down until you find it and make sure there is a checkmark for it:

Hopefully that allows it for the Pan v2.


For the V3 issue…are you trying to update from the Account tab or going to the device in the home tab?

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Was just responding - you are too quick :slight_smile:

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I saw it say you started typing so I hurried and hit submit so I would post first! :rofl:

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That did it for the Pan V2, thank you!!

For the v3, I’ve tried both ways and none seem to work

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My two V3 cameras were bricked last week after trying a firmware update. They are currently stuck with the solid red light. Where can I download the latest beta so I an do a manual firmware update?

And click on the firmware revision “header” of your choosing for the v3. Last stable is 4.36.9.139 (May 18, 2022)

—- oops I just noticed you wanted the beta firmware. Will have to wait for wyze on that - the stables are available freely.

I had a similar issue with one of mine. I ended up factory resetting it and when it was done, I was able to add it back to the App. Interestingly, the firmware upgrade actually worked and I did not have to load it again.

I guess part of the issue is that I can’t seem to get it to factory reset (by removing the sd card, plugging in the cam, and holding the setup button for 10 seconds). The latest betas require the factory reset in order to revert to the stable release. Hoping the latest beta will allow me to update without having to factory reset.

Please note audio issue on Cam v3 and Cam Pan v2:

Live View no audio heard, but audio present in recorded events

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I confirm. I just checked all mine, no audio on live view for V3 and Pan 2 with this latest firmware, but another V3 with older firmware has sound on the live view.

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Thank you for the feedback. Does this issue also happen on the latest 2.34 RC app?

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Yes: I am running Android Ver 2.34.0.b72 (the RC app) on my primary phone, and I tested that one pretty thoroughly…no audio on the live view for this V3 firmware 4.36.10.2424 or the Pan v2 firmware 4.49.3.2424. But that same app version does have audio for older firmware on the V3 (ex: I have a V3 using firmware 4.36.9.139, and the audio comes through just fine when live streaming on the RC app).

(I also tested it out on some other app versions, and it was not working on those either)

Otherwise, I am honestly LOVING the updates in this firmware in general!

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The sound issue on live stream has been fixed. We are testing the new firmware build, which also includes the fix for pixelate playback and event and event freezing issues. Thank you!

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Would this have anything to do with my issue on just one of my Cam V3?

No microphone or speaker function - Cameras - Wyze Forum (wyzecam.com)

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So excited for when that’s released…. So many critical issues that have been plaguing new betas for a while. I hope the “forget wifi settings” issue will also be addressed as the newest firmwares go live. It really makes for a pain having to rollback and not being able to reliably flash via OTA.

What is the firmware version number on your camera? (go to settings and then Device info to find this)

Dear all,

For people having issues with some Wyze V3 and not others (some said they have 10 wyze cams v3, but only 4 of 10 are working), please check the MAC address on them. There are three categories of Wyze MAC address:
2C:AA:8E:xx:xx:xx
7C:78:B2:xx:xx:xx
D0:3F:27:xx:xx:xx

I have three Wyze Cam v3, two of them have the 7C:78:B2:xx:xx:xx MAC Addresses, and the new one, with D0:3F:27:xx:xx:xx. I updated them all with the last firmware (not the beta), and i had the Red Solid Light on the D0:3F:27:xx:xx:xx one only, the other remain working without any issues.
I updated later on the one with issues to the Beta Firmware 2424, and it worked with the sound issues.
In conclusion, it’s not a matter of which Firmware is used, but it’s an issue with the Wyze v3 newest production lot with MAC Address D0:3F:27:xx:xx:xx.

You can find the MAC Address under the Wyze Cam.

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