If you have a camera that is not included in the plan, try removing one of the current cameras from the plan and reassigning the one that is not in the plan. then returns to the original camera
In fact there was a recent change. They are going to start posting release notes for the web portal now:
What kind of Internet ISP, bandwidth (Upload and Download), and Router are you using?
I have 6 Floodlight Pros and I can stream all of them at the same time on Chrome:
To be fair, the one in the bottom middle is in the farthest corner of my property, and sometimes has a weak signal, so it will occasionally go in and out, but all the others are pretty solid.
Iām usually streaming 9 cameras at a time = 3-4 FLPros, then a few other cams depending on the time of day and situation (V2ās, V3ās, V3 Pros, etc.) My Floodlight Pros are the most stable of all cameras. The Floodlight Pros will stay streaming for more than a day straight, while sometimes the others have occasional disconnect issues that require reconnecting after a while of streaming, especially the V2ās are really bad with connection issues on this.
I just pulled mine up again and theyāve been streaming fine for 20 minutes straight without problems. I donāt notice any change.
Itās probably painful to hear that other people have FLPros streaming perfectly for more than a day straight when yours arenāt. It would be nice to figure out what the difference is so you, and others, can get them all working well too. Thatās why I was wondering what your bandwidth is, because while the app will stream video locally and not use the internet if youāre at home, this web portal DOES use the internet every time, both up and download, so that could affect some peoplesā experience. Also, routers and how many devices are connected to it can make a big difference as the stock routers that come from an ISP are usually complete junk that barely handle a couple of devices very well. ISP and type of connection can also make a big differenceā¦cable companies like to daisy-chain their bandwidth with the whole neighborhood or city, for example and do weird things with the sharing that can cause chaos with devices that need a consistent live stream since they canāt ābufferā realtime and wait in lines like other devices such as TV streaming. There are a dozen or more other factors that could explain why itās different. Just curious if any of those main culprits could be the explanation in this case.
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I have 500/500 fiber, a Ubiquiti USG router, and a Ubiquiti UAP-AC-LR AP thatās 30ā or so from the furthest FLP.
I just went out and speed tested directly under the light Iām having the most issues with, and it is pretty bad at 11/7Mbps. Iāll add another AP closer to that light and see if it makes any difference. Iām getting 260/240 at the one I have the least issues with.
Thing is thoughā¦Iāve never had any trouble streaming any of my cameras via the app, even ones further away from my AP than my most problematic FLP. I actually had a v3 in exactly the same spot that FLP is right now for a while and never had an issue bringing it up and streaming it via the app.
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Any updates on this?
Another Web Portal Update occurred on 1/11/2024.
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Other than disconnecting yesterday right after I used the app to view an alert, mine seems to have been pretty solid lately. Certainly nothing like it was in the beginning, I can deal with the occasional disconnection like that.
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Nice. I am still constantly disconnecting.
Chrome? Windows 10?
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Since i started this thread a few months ago, Iād say any improvement is minimal at best.
At this point, I believe āStockholm syndromeā has taken hold - and weāve slowly been desensitized to the frustrating reality of it allā¦
Chrome, W11.
I havenāt had a single disconnection (that Iāve noticed) in three days. Iāve been streaming both of my cameras at the same time, switching back and forth, etc and not one disconnection. I couldnāt do any of that before, the only camera that was halfway reliable was the original one I put Cam+ on, and doing anything other than letting that one stream would always end up in having to refresh a bunch of times to get anything to work.
Knock on woodā¦
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a new firmware version was available last night, I updated my v3, v3 pro and can pan v3. I quickly checked the operation and things seemed ānormalā, that is, the v3 pro and one of the v3 cam pan were still working well on the web portal and they were all working on the wyze app.
This morning there was a v3 disconnected (it can no longer find the network) and the pan cam v3 appears on the portal but does not update in the application, not even the buttons are enabled. This is the first time Iāve seen the problem in reverse order. I deleted and re-added the Wyze app but with no different results.
Iām now 6 days in with no disconnections that Iāve noticed. Iāve switched to keeping both of my cameras streaming at the same time, and putting them full screen when I need to, and not once has one disconnected on me.
Both cameras are FLP, Iām running W11 and Chrome. Chrome just did an update, hopefully that doesnāt ruin my good luck.
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Stoked.
Im still receiving this error in my browser (all of them) when I try to view the camera from my.wyze.com/live. I havent been able to view the feed on a browser in many months.
Hi there! I notice you are using a Wyze Cam OG. We actually pushed a firmware update yesterday related to this deviceās integration into the web portal live view. Can you try updating to 1.0.80 and see if that helps? Just curious, does clicking āReconnectā ever establish a connection? If so, can you help me understand a bit more - does it try to auto-reconnect once a connection is lost? If it connects, how long does it usually last?
Feel continue to check on the Wyze Web Portal and Firmware release notes here. We will continue to provide any updates we have and continue to invest in optimizing connectivity on the web.
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Are you still exhibiting this problem? If so, we might be able to collect an app log to figure out what is going on. Please let me know what you have going on, both on the web and on the app. Thanks!
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Since the OG update 1.80 it seems better. Thank you.
Thank you @WyzeSeth, @WyzeMatt and the rest of the team that saw this through. I have over two weeks with only one disconnection on one camera, which could have been caused by about anything.
Now can we fix my GDC saying my garage door closed when it hasnāt? 
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Hi thank you for the quick response. I updated the firmware and restarted the device. I am unfortunately still seeing the same error in the browser when i try to view the feed. Clicking reconnect also doesnt help - it shows āconnectingā for several seconds and then brings me back to the same error.