Man, I have never seen such a spotty, inconsistent and worthless web-based solution to view your WYZE cams. The biggest joke is; you have to PAY for it to boot.
Currently I have 2 NEST cams as well, and they too offer a web-based solution for those of us who prefer to use a computer to view their cams. And their product NEVER goes down, and I mean NEVER! But the ONLY reason I’m looking for an alternative now is because my current cams are being phased out by NEST. I’ve been their customer from the beginning - back when they were called “DropCam”. But they were swallowed up at least twice since then - and they’re now owned by NEST. So I’ve been looking for an alternative.
So fast-forward to 2 months ago, I bought a few WYZE cams since they’re so cheap (the V3 and V3 Pro), whereupon I was offered a free trial of their “Cam Plus” service - which one would ultimately have to purchase in order to do what I require - which is view my cams from a web page via a computer.
From the very beginning, it was flaky, and beyond inconsistent. Unlike the NEST version which is always on and always connected, this WYZE web page would remain connected for 30 minutes on a GOOD DAY - but more times than not just 5 minutes - followed by the obligatory message “Web Connection Failed. Please check your internet connection. If issues persist, update device firmware via the Wyze app and reboot the device”
Of course, the web connection is NOT the actual issue - it’s the ridiculous server/website or whatever you guys are using that’s the real problem. Recently there was a change to the presentation layer, but sadly the underlying issue remains - and my hopes were quickly dashed.
Look… my NEST cams are right next to the WYZE cams, they both access the same router/wifi, it’s not humanly possible to have a better side-by-side comparison of the 2 products. For instance, on one computer that has 2 monitors, I’ll have the WYZE website up - on the other monitor I have NEST. Inevitably, I’ll have to reconnect or refresh the WYZE website dozens of times over the course of the day (and that’s being kind), while the NEST website performs flawlessly all day long, never needing to be touched or addressed in any way, shape or form.
I can’t imagine how frustrating it must be for those people who actually depend on having consistent connection and view. If you have kids or a baby that you wanted to monitor, GOOD LUCK, cuz you’re in trouble!
I may be a fairly new customer, but from all appearances it seems to me that WYZE is simply spread too thin - and don’t have the time, man-power or desire to actually fix this issue - and it’s sad. Clearly it’s possible to do it - NEST proves it!
Look, I was hoping I could move on from NEST due to their never-ending price increases and the fact that my current cams are being phased out, but like the old saying goes, “ya get what ya pay for”.
I mean… am I the only one here experiencing this issue??
