4/18/23 6:59 PM PT - We have received confirmation from the Alexa team that our metrics are now back to normal. Thank you for your patience as we worked across teams to resolve this issue. If you continue having difficulty with the Alexa integration, please contact the Amazon Alexa customer support team.
2:07 PM PT - We’ve been looking into issues some customers are having with streaming Wyze Cams on Alexa devices. The symptoms of this include Wyze Cams showing as offline incorrectly in the Alexa app and live streaming not functioning correct. We’re working with the Alexa team to identify what is causing this issue and resolve it. We apologize for the inconvenience.