Rolling back Wyze app on iOS

[peepeep]

Hey KAZ, I think we’ve got it surrounded here, but we didn’t quite drive it home:

@masterep

I still waiting for a Wyze tech support response on how to reinstall an older version of the Wyze application on iOS. I just want it to work and be uncluttered as it used to be.

@UserCustomerGwen

It is likely that our tech support team doesn’t know how to do this. It’s also something we’re not generally supposed to do. You may want to try asking in our subreddit at r/wyzecam or in the Ask the Community section here.

@peepeep

how do I go back to the previous version of the iOS Wyze application?

masterep, I can’t say as I’m an Android-only user. A web search suggests it’s possible, but… Anyone know for sure?

@julia

@peepeep Let us know if you ever hear from them (tech support). It is highly unlikely they don’t know how to do this since, if I remember correctly, there used to be a tech support page with older versions of software to revert to.

@peepeep

Hi @julia. I don’t speak Apple but if I get this wrong enough maybe one of the cognoscenti will swoop in.

User-reversion of an iOS app requires that you first ‘jailbreak’ your i-thing. This voids the warranty.

App vendors (like Wyze) have the capacity to revert their user base to a previous app version but are prevented from offering users the option to do so individually (outside of Beta.)

So, if you’re adventurous, you could join the Wyze iOS Beta group, update to the latest Beta app, and see if it solves your problems. If it doesn’t, or if it adds unacceptable new ones, you can simply (and officially) revert to the current production app.

Presto!

@nerdland

This voids the warranty.

That’s technically true, but in practice, they’re not really sticklers about this unless the jailbreak manages to brick your phone or something. Obviously you’d be on your own in that case. But warranty issues are usually related to hardware failure, and I don’t think Apple refuses to fix manufacturing hardware problems because someone jailbroke their phone, for example.

@peepeep

Thanks @nerdland. How exacting is the “iOS jailbreak + app reversion steps” process? Intermediate skills + care + patience?

Also, can you exempt an iOS app from automatically updating without jailbreak?

@nerdland

My current iPhone isn’t jailbroken, and when I did have a jail broken phone, I never tried to revert to an old version of an app, so I’m honestly not sure.

Im also not sure about exempting an app, although I’d like to find out about this, too, depending what happens in mid-January. It’s unclear whether person detection will continue to work if you stay on old versions, but if it will, I may opt to do that