Thank you, Gwendolyn, for your time and your response so late at night. I understand that it is not normal practice to go back to an older version of an iOS application. However, I believe with all the media coverage Wyze has received in the past two years, Apple has surely heard of the company. I feel it might be time to reach out for support from Apple and asked the question about how to do a “rollback.”
I believe I have read, that Wyze builds itself from customer feedback and requests. From reading the many posting here and on Reddit, it has been mostly about wants and dislikes, with very little “this is specifically what I like” comments - for hardware, software and user interface.
For myself here are my standout “likes”
Wyze Sense Door Contacts - its modifiable, small, paintable, operates on a non used WiFi frequency and the alerts are almost instant.
Software - LOVE the over the air updates, because many Wyze devices are installed and third-party protected in places that are not always easy to access.
Past iOS application - the video playback area is uncluttered, features & functions are optionally disabled, button placements are thoughtful for all finger sizes, for all ages of eyes, great contrast with background color, while words are helpful and well spaced. Just like a very elegant advertisement in an luxury publication with lots of open spacing on each page.
I hope more users will share with Wyze what specifically they like, in the hopes future versions will maintain it.
Please consider those great websites that have become so cluttered with too much information over time that its grown to be not usable, filled with all the after thoughts and different internal company directions since its introduction. With that in mind, I would like to suggest that the iOS app interface only changes to the user, if they purchase a new category of Wyze product. In other words, if someone doesn’t purchase the new Wyze Door Lock, their user interface shouldn’t be altered.
Just my thoughts, the iOS application should be the visible road map for Wyze’s future, before new products are even developed, because its the central hub for Wyze moving forward, but it feels and looks like an after thought right now and hurting it’s future. Most people don’t know that Honda, long ago, focused on where its customers “touched” the car, before improving style, performance, technology and looks, which has grown that once small motorcycle company in Japan to a power house automaker - steering wheel, transmission shifter, foot pedals and dashboard readability drove it into the future. Did you know itchy clothing doesn’t sell well because its doesn’t feel good to the buyer?
Take your time Wyze, right now I’m bracing for the impact of the next Wyze’s product’s introduction on my iOS user experience, even if I don’t purchase it.
Godspeed Wyze Team