I have 6 Wyze cam-v3, all of them are giving me an “operation failed” when playing back recorded videos from the SD cards. If I take the card out and check in my laptop, I can see all recordings with no issues no errors.
Any suggestion? I restarted the camera, even formatted some of the SD card, all SD card were working fine
All of them are on 18.104.22.16854, no changes in the wifi, everything works well, live video is fine and it see cameras record moment but can’t play, and as mentioned before I even formatted some of them, same results
I have an iPhone Xs with OS 16.5 om it. I used it to test with my V3 cameras and the SD Card as you reported. Other than a bit of choppiness, I am not experiencing any issue streaming from the SD Card.
I was wondering if you could compare your versions to mine:
There’s been a lot of posts about this issue however the issue I’m experiencing is that out of the blue, one of my v3 cameras has decided to stop recording playback on my SD card. I have events just fine but no playback. I haven’t changed a thing/touched the camera in months. I have a rule set to restart all of my cameras at an early point each morning. I’ve tried power cycling numerous times. I’ve uninstalled and installed the app numerous times. I’ve cleared the cache. I’ve changed from Continuous to Events only and it won’t record to my SD card (which is only a few months old. I’ve reformatted that a few times as well trying to fix this issue) WiFi has a strong signal (camera is in the same room as router) Android phone and Firmware Version 22.214.171.12454. Not sure what to do from here in order to get this annoying issue fixed. Tired of having to become an IT person in order to keep these cameras working regularly.
This is the link to where it talks about the beta version for the Cam V3
Should be available through the beta program. When you select V3 for beta, you need to check for the version. You may need to go to the device itself as well and in device setting select firmware and see if you have an update waiting.
I tried this beta version and same result, it does not work using my iphone (or other iphones in my house) but today I tested in a Samsung / Android and all cameras playback worked fine, so it is not an issue in the SD cards, it is an issue with the iphone app. Something changed
I know Wyze is looking into this. It would be best to generate a log of this. Go to a camera having the issue, select the gear at the top right, then scroll down and click on Wyze Support then submit log. Provide the log number so I can pass it on.