Steps did NOT work for me…
UPDATE:
Actually, I read on another topic that a new update to the wyze app was released recently (v2.38.1 (161)), i have just updated it and Notifications when doorbell button is pressed WORKS!!
I suggest that if you are still having this issue update to this new released version of the app and try again, if it still doesn’t work run that hard reset by cutting full power to the unit for over 10secs and restart router (maybe an overkill).
One less issue to worry about. Thank you all!
This thread and the notification issue mentioned are specific to the Original Wyze video doorbell, not the Wyze Doorbell Pro.
Oh! I’m having the same issue.
Just confirmed, working for me as well!
I also found that I have only 1 calling account. Before I had 2 ond one of them was wyze. I have wyze calling account on my tablet but not on my phone.
Pixel 6p
Samsung Tab 6s Lite
Both have the latest firmware.
The calling account that is set up on the phone\tablet is for the VOIP feature when it is enabled. The app adds a virtual SIM for the phone connection to be made so that it can make a P2P VOIP call to the phone over the internet rather than routing it thru your cellular SIM.
I know before when I enabled the VoIP I could see in the calling accounts on my phone. Since this no notification issue started I found out it is disappeared even VoIP enabled.
That is interesting. Does the VOIP still work?
I just looked at mine and I actually have two virtual SIM installed from Wyze. But, I am on Android 11.
It may very well have been they found the conflict in Android 13 w\ the app was w\ the VOIP VSIM locking out the notifications and the fix was to delete it and use the phone SIM. 
it’s not a great theory, but who knows.
No neither VoIP nor notifications work. I have android 13. It was working 2 weeks ago. Suddenly stopped. I only have notification for movement or people. No notification when pressed the button.
Did you update the app to the latest version?
Or attempt the reset procedures suggested by @SungSC?
Yes I have the latest version and tried everything. No luck. Maybe that procedure work for doorbell not the doorbell pro
Yes. This thread is specific to the wired Video Doorbell V1.
For possible solutions for the Video Doorbell Pro, see these threads:
Last ditch option if no solutions found would be a delete\reinstall.
Notifications for doorbell is working again. I update to the latest update (161)
Thx everyone
How did you get the update? I’m on Android and I don’t see any updates.
Not that I was looking for it. I realised when I was checking for the list of apps on my phone. My present settings does not allow updating automatically.
I found that there were a few apps waiting to be updated. Wyze was one of them.
Welcome to the Wyze User Community Forum @Masterden!
If your Google Play Store settings have auto update enabled, you should automatically get updated to the most recent release.
You can manually check by opening your Google Play Store, clicking your Avatar circle in the upper right, and clicking Manage Apps & Device. Then select Manage, find the Wyze App and select it. If it shows an Update button instead of an Open button, an update is available.
If you click on What’s New and scroll to the bottom, it will show you the version:
I am having the same issue with VoIP Calls when the doorbell is pressed.
Devices
- Pixel 7 pro: No VoIP call (Problem Device)
- Pixel 6: No VoIP call (Problem Device)
- Samsung Z-Flip: VoIP Calls Work
- Phone XR: VoIP Calls Work
Version
- Android App Version: 2.39.0.b170
- VDB Pro FW Version: 1.0.68
- VDB v1 FW Version: 4.25.1.314
I submitted logs to Wyze as well
Note: VoIP notifications works for both the original Doorbell and the Pro version. So it does not appear to matter which device you have.
Also, if you turn off VoIP, you will receive the normal Notification Stating:
“Hello, Someone is calling you”
EDIT
Based on what was mentioned above, I installed the .161 version on my Pixel 7 pro and it still did not work. So .161 does not correct the issue.
I have the same problem. Pixel 6pro VoIP not working, but on iPhone, pixel 2, pixel 3, and even Samsung tab s6 lite it works. When I checked all devices have Wyze under the calling accounts (phone settings) only it is missing from Pixel 6pro. I tried everything even resetting my phone but no luck. Same here if I turn off VoIP I get “someone is calling you” notification, but at the same time, my other devices get the VoIP call even if they don’t have a sim on them.
- Android App Version: 2.39.0.b170
- VDB Pro FW Version: 1.0.68
Appreciate your input here, I thought I was going crazy. Knowing others are experiencing the same issue allows Wyze to dig into this more.
Wyze has been provided the link to this thread to assist in a resolution. Getting a log and providing the number here would also help out.