Notification not working when doorbell pressed

If you don’t mine, how do you get to this location on the Pixel Devices. I may be missing something, or it is called something else.

Found it. :slight_smile:

EDIT

Just verified the same as @tunconal stated. The Wyze Calling Account exists on my Samsung but not on the Pixel Devices.

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Does anyone have any updates?

Still no update on notifications since December 12 it is not working.

Just received a warranty replacement. Issue continues.

It clearly sounds like few of us were lucky after upgrading to version .161. However others are still facing the same issue.

Just to be clear that it only worked for me after upgrading to
Wyze app version 2.38.1.161

My device is OnePlus Nord 2T
Android version: 12
Firmware: 4.25.1.314

Hopefully this issue gets resolved completely in the next update.

Looks like I’ll have to opt out of the Wyze App Beta, because I’m not getting notifications. We’ll see if it starts working with the public release Wyze App, but I am not hopeful seeing that this issue has been reported on forums for at least a year.

I just installed my Wyze Doorbell.
Android 13 on Samsung S21 One UI 5
Firmware 4.25.1.314 - latest version
vOIP is off

I’ve done all of the standard troubleshooting. Still no notification with button push.
Some notifications with up close motion, but I’m not convinced I’m getting a notifications for each motion event recorded.

I used to beta test hardware and software for all sorts of companies, including HP and Microsoft. I was looking forward to getting back into that with Wyze, but I need the doorbell to notify me more than I need to be in the Wyze Beta program.

Yes I tried that option too. Opt-out beta doesn’t solve the problem. I figured out also I am not getting the low battery notification too. The wyze should be shown on the calling accounts of the phone settings. It was there and disappeared. I tried on my tablet and my old phone it works just in my pixel 6 pro have they issue.

New update. My tablet stopped getting VoIP notifications since Feb. 27th. I think after the latest beta. My phone not getting since December. I think they messed up something again

Thanks for the notice. An update is reflecting in the Play store for the wyze app. I am not updating till it is assured that VoIP feature will not be interrupted. Truly, VoIP is the only feature which is keeping me from going nuts.

Which phone are you using

Wyze app version 2.38.1.161

My device is OnePlus Nord 2T
Android version: 12
Firmware: 4.25.1.314

In full disclosure, after your message, I realised that I wasn’t getting movement detection notifications anymore. Though that is not the primary discussion here but something affected me too. VoIP call is working fine.

Amar

My motion detection is back. Did not happen with one restart but two.

Looks like it is a known issue that Video Doorbell VoIP stopped working on some (but not all) Android devices. Wyze is aware and working on a resolution.

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Having the same issue… I wish support would have told me it’s a known issue that they are trying to fix.

I have been doing all troubleshooting mentioned here for the last couple of days with no luck.

Pixel 6 pro.

This is an Android Issue and not really a Wyze issue, as far as know. I have experienced the no VoIP on my Pixel phones and not experiencing the same issue on my Samsung Flip. My Samsung stopped working soon after the security updates. Wyze is indeed working on a solution.

It seems to still be working on iOS and earlier Android OS Versions.

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I have Android 12 and it is working fine. Lucky for me.

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Yea, I think it started with Android 13, but wasn’t sure.

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Could I get a notification when this issue is resolved by chance? I’m getting the same issue on my new samsung phone, but it still works on my old samsung.

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Absolutely. Once the issue is resolved and I find out. I will post it here for you. I am in the same boat you are with this.

For now, I turned off VoIP so that I still get a notification, on the phone, when the doorbell is pressed.

EDIT

@DJY , just wanted to let you know that there has been no update as of yet. Wyze is working with Google to determine a viable resolution as it appears to be Android OS Related.

If I hear anything, I will keep you posted. Just did not want you to think I forgot. :slight_smile:

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Throwing my hat in the ring. It happened once, and removing the Doorbell and re-adding it fixed it. But it’s back to no notifications again.

Pixel 7, everything updated. VOIP off.

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