Originally reported with a video example here:
I cross-posted this from 2.35 App Release Candidate #2 Test 9/22/2022 .
Issue with V3 (fw 4.36.10.2632) camera video playback and app 2.35.0(9) on iOS.
When I attempt to watch video playback from sdcard it skips an entire minute of recording. It is setup as continuous recording. However, if I gently scrub into that minute, it plays back the section. It appears it has an issue making that transition.
Please see video as attachment for screen recording (compressed for upload).
App Log ID sent 7…
Confirmed with more details that it was happening to the first minute of every hour here:
I went back to see if I could find a pattern, and interestingly enough for me, the playback is skipping the FIRST minute of every hour just like it did in SirDom’s video above. I can go to any hour on the SD card, scroll to just before it switches to the new hour (example: 9:59:55pm) and tell it to play, and within 1 second of the new hour updating, the playback will skip an entire minute. So in SirDom’s example above you see it skip from 10:00:00 straight to 10:01:01. It is doing this for every single hour on every V3 I’ve tested so far 100% of the time. I am guessing it is happening to every V3 and skipping the first minute of playback of the new hour for everyone on this firmware.
To add to this, just as in SirDom’s issue, I can confirm that the video is actually there. If I scroll to 10:00:01 or later then it will actually play the entire minute that it otherwise skips over.
So far all of my tests on multiple V3’s for multiple times have had this happen 100% of the time, so I’m sure it will be easy for you to reproduce. I’m guessing it is a firmware bug (it is occurring on multiple app versions including on both iOS and Android).
Log 732918
Thanks @SirDom for bringing this to my attention on Discord.
@SlabSlayer found that midnight was excluded from the playback bug:
I just tested mine and it is doing the same on every hour EXCEPT for the most recent top of the hour 00:00 when it changed dates. Checked the same for yesterday. Every top of the hour jumps the first minute except for the first minute if the day.
The player is skipping but the video is continuous. If I drag the timeline to within the skipped minute, it will play that minute. It is only when the player is stitching together contiguous video files from within the same date folder. When it stitch…
Others have also confirmed this since then, and as I recall, someone found it happens on other Model cams too. I just checked and it is still occurring on V3’s with recent firmware/app.
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