Another potential option, I had another user tell me that they were having trouble wiring their VDBv2 as well, and instead of getting a new transformer, support gave them alternate wiring instructions and they said that actually worked to fix it for them! Here are the instructions they used to fix it for them:
You can purchase a 16V, 30VA transformer, easy to find these on amazon or at your local hardware/home improvement store.
The 30VA versions allow more power to pass through, which allows you to connect multiple devices (i.e. doorbells plus chime). This will help especially if you have 2 doorbell devices and a chime connected to the same transformer.
The 10VA version transformers were really only made to power a single mechanical chime, and not a modern camera doorbell.
Transformer, specifically the 16V 30VA one (currently $19.99):
https://www.amazon.com/gp/product/B07HKQ4GC3
Unfortunately this transformer is physically larger than my original one, so it stuck out of the box in the wall by about 1/2 inch. This makes the entire chime stand away from the wall a bit, but itâs close enough in my opinion. Maybe I couldâve punched out the back of the box, I donât know. I think the 16V 10VA one would fit better and would probably work if you only have one doorbell, but I didnât want to experiment, I just wanted it to work. You could also try the tri-volt, which is cheaper and also supplies 16V 10VA, or you could try the 24V 20VA contacts but then you would need a different chime than the one I got (below).
Chime (if you go with a 16V transformer):
https://www.amazon.com/gp/product/B019BW9TX6 (Currently $14.27)
I chose this one because it looked very similar to my existing analog chime. It wasnât quite the same size and I didnât like the sound of the âbellsâ as much as my old one, so I was able to transplant the âgutsâ into my old case (amazingly the design had barely changed in 25+ years and the solenoid assembly just snapped out and snapped into my old case/bells).
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I Am Saying The Same On this End. Thats What Has Me Here Now! Im Confused Should I Go With Another Brand And Or Should I Expect Another Set Back?
I ended up buying this one at Home Depot:
I connected to the 24 volt 20 VA and now the doorbells do not disconnect but only the back doorbell chain rings in the front does not so Iâm going to try the alternative wiring and see if that works.
Just installed the v2 to find out Wyze doesnt support their own chime??? What a waste. The V1 has terrible audio but a great chime, and this has decent audio and no chime. The wireless v1 chimes outweigh the new features of the v2.
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Yeah, itâs an absolute tragedy
Isnât that so unfortunate. I bought a new transformer and new manual chime and it still doesnât work. Everyone still must knock. Had to put up a sign asking people to knock because new wyze doorbell doesnât work. I guess itâs time to reinstall my RingâŚ
This doesnât solve the compatibility with the V1 chime request, but for anyone who has Pan V3âs, Wyze has added a new feature in the latest firmware to have them all be able to âChimeâ when the doorbell button is pressed.
The V3 cams also apparently have a firmware version in Beta testing to allow this soon.
I assume that means more of the other camera models might be getting the same feature.
It still doesnât solve this request to be able to use the existing v1 chimes, but it might work for a few people who already have cameras in place. Also, some other people who donât want cameras seeing them in their homes can always have the camera face the wall & maybe even tape a cover over the lens to just use it as a chime, and then maybe turn it around just when you leave on vacation and use it as security during that time.
Just thought some people would like to know there is now a workaround for some peopleâs usecases to get a chiming sound in different areas besides just from the mechanical chime.
I found this thread after I finished replacing my Doorbell 1 with the Doorbell 2 and not finding the option to add the Chimes. The fact that the Chime is not supported boggles my mind; Doorbell 1 and Doorbell 2 are part of the same product family.
Did Wyze give rational on their resistance to supporting the Chime?
I see folks have workarounds to basically get another doorbell & transformer. Are there any workarounds to the v1 with the Chime "plugged in somewhere without having to do too much electrical work??
Well, came here to say that itâs ridiculous they arenât supporting the older chimes. And scummy that they didnât make it obvious on their store page that it wasnât supported (after all this time).
I cannot use this without the V1 digital chime, and have to return it.
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Really disappointed to read this news. I was all ready to buy the V2 because the ONLY thing I hate about the V1 is the lack of local recording. Fixed one issue and created a new one! When I installed my V1, I pulled out the old 1950s mechanical chime and all itâs wiring, because the WYZE chime worked so well. Now theyâre saying I need it again?!?!? VERY DISAPPOINTING WYZE. I have been a customer since you started. Seems to me there are a LOT of unhappy customers over this oversight. Does WYZE even have an explanation?!?!?
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I have lodged a complaint with the consumer protection department of the attorney generalâs office of Washington State where Wyze is HQ and encourage you all to do the same.
I do not trust that Wyze is being forthright with covertly dropping support for chimes from v1 to v2. We all bought the device with the good faith understanding that the chimes would be supported with a version bump of the device - after all you donât drop key functionality unless clearly stated or advertised.
I have repeatedly requested via customer support for the engineering and product teams to inform us what is the technical limitation for dropping this key feature with only receiving the runaround and closing my support ticket. We demand better product and customer support!
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Yeah this is bizarre, I have no chime and was coming from Ring cams as I wanted SD storage. I just bought many cameras and looks like no way to have my doorbell actually ring. Hope they like returns!
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I want to use the V2 for the card storage, but not having the capability to use the V1 chime or offer a chime to use, then this doorbell should be a downgrade to the V1 version. Need to listen to your customers and allow for the remote chime feature. Please issues a software update that allows use of the V1 chime. PLEASE
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I didnât know it could ring the Echo / Alexa devices! This is a good âsolutionâ to the problem I think. I have about 6 or 7 echoâs throughout the house, I forgot I could add the Wyze skill to my Alexaâs, and low and behold, now I can arrange that the doorbell additionally makes all 6 or 7 echoâs, as well as firesticks, make a noise when pushed. Thereâs even a longer way-around solution where you can have Alexa make an announcement when the doorbell is pressed a la âA person is at the front doorâ if you wanted. But Iâm ok with a chime sound for now.
Ok I was admittedly upset about the same thing, my old house, now turned investment property, had a Wyze Doorbell v1 camera on it and I had 3 remote chimes around the house (basement, garage, main living area) so I could hear when somebody was at the door. For my new house I picked up the v2, figured I might as well âupgradeâ but the single doorbell chime in the house doesnât really carry throughout the entire house. So annoyed I canât pickup a few Wyze remote chimes and have the Wyze v2 ring those in addition. I was looking to see if somebody made a wired doorbell chime that supported remote chimes, doesnât technically need to be a âwyzeâ solution, as long as the wyze doorbell rang the wired chime, maybe somebody has a model that can ring additional wireless chimes at the same time.
But somebody here mentioned the Alexa thing Allow Alexa notification service when doorbell is rung and now Iâm set. Thanks! Hope this works relatively without delay.
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That was ME who posted those instructions! 
Iâm glad to hear it it helped your situation as a good workaround!
I know not everybody has or wants Alexa devices in their home, particularly since Amazon is trying to switch to make them a paid subscription, so it would still be nice if Wyze had an alternative in-house solution, but for those of us who DO have them, it is a nice workaround to be able to get chiming throughout our whole house.
Itâs nice to hear that this worked out well for you. Thanks for sharing.
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My whole thing was avoiding integrating with google & alexa. From my understanding Wyze devices are not cloud enabled by default. Iâm even more disappointed that the new doorbell is not backwards compatible with the old chimes nor do they have alternatives. It just seems like Wyze doesnât care about the consumer and is just another corporation making a pretty penny on the consumer.
That is correct in the sense that they will no longer save cloud recordings unless you pay for a subscription.
But if one wants to be technical, they are still cloud-dependent devices. They require internet access for authentication. They use the cloud for notifications. They store a thumbnail image of an event that is sent through the cloud, etc.
They confirmed they have an alternative on the way. The new chime that launched with their latest doorbell, called the âWi-Fi Chimeâ will be sold separately later this winter and will work with ALL doorbells and all cameras, including the VDBv2.
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That is news to me and I bet most of the people here complaining. A bit dumb for those of us who already have original wireless chime(s) to have to buy something separate still. And the V2 listing still doesnât clearly state it doesnât support them (unless you dig into the faq).
But at least it will become an option for those who never had old chime hardware.
I might re-buy V2 again when it hits retailâŚ
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