Doorbell v2 support with Doorbell v1 Wyze Chimes

Doorbell v2 support with Doorbell v1 Wyze Chimes. V1 Doorbell chimes are great, because they allow you to put a chime in your basement, backyard deck, or other areas that your typical built-in chime that comes with your house, doesn’t provide the ability to hear usually in remote areas of your home.

I don’t believe this wishlist item has been submitted yet. I didn’t see clearly this was submitted yet.

Huge +1 to this. The lack of this support makes the usability and usefulness of v2 inferior to v1.

With my v1, I had a chime in the garage, one upstairs, and one outside on the deck. With the v2, I can no longer hear the doorbell from everywhere in the house.

Huge UX hit without this support.

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I VERY strongly agree with this, I was forced to completely replace my chime and transformer ($30 extra) because the old one was a 10V 5VA model. I was replacing a V1 doorbell and would’ve been quite content to keep using the existing Wyze Chime with the V2. Plus this could provide Wyze with extra revenue for people who don’t want to (or can’t) use their existing chime and would need to purchase a Wyze Chime.

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Wyze Chimes support for Video Doorbell v2

Can Wyze please add the ability to support the Wyze Chime plug in accessory? Right now it only works with v1.

Would be wonderful to support v2! Along with different sounds for Seasons. Thank you! :slight_smile:

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+1

I just finished installing a v2, only to find out either my old chime doorbell is busted, or it’s not compatible. I want to be able to use my Wyze Chime (from my v1)

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I absolutely need this because my mechanical chime does not work even though it looks just like the mechanical chime they show on their web page instructions.

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I just noticed that Wyze has tagged this wish-list item as “Probably Not”. Just when I thought this company was finally turning the corner to being better than “okay”…

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Further, the marketing for the Wyze Doorbell v2 is a DISASTER. The FAQ says “Wyze Video Doorbell v2 is a true UPGRADE from our original wired doorbell, delivering some of our most requested features in a new, shiny black package.” Unfortunately, it is NOT an upgrade because it does not work with the Wyze Chime. I bought the v2 for a disabled friend when his current Wyze doorbell failed multiple times to take a firmware upgrade. I figured that instead of a bunch of troubleshooting, I would just UPGRADE to v2. He does not have an existing old school, 16V chime on his house and now that the v1 Chime is not compatible, he has no way to tell if someone is at the door! I finally dug all the way through the FAQ to find at the very bottom that the Chime is not compatible with the Doorbell v2 – what??? That makes the “upgrade” statement pretty misleading for anyone thinking they can now swap out v2 for v1 and get color nightvision, SD card storage, and 2K video.

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It really is absurd. I had so much hope for this one. Wyze has been taking a beating over this release for its shoddy (and flat-out untrue) compatibility with existing chimes and resistors. There was a blatant lack of sufficient testing. Wyze blew it once again. So close.

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Given how poorly this was handled, the right thing for you to do, Wyze, is to offer a buy-back program for V1 customers who puchased more than 1 chime. In my case that was 3. Not that I’d still consider going with this “significant upgrade” since I really do need all 3 of my chimes.

Wyze marking this as “Probably not” means an “absolutely NOT” for me going with this “Significant upgrade” over my V1 video doorbell. Thanks yet once again Wyze. I really have a hard time believing your engineers are this stupid to completely ignore backwards compatibility. No, I have to believe this is all quite deliberate, i.e. planned obsolescence.

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I fully expect Wyze to release a v2-compatible, add-on chime, to force us to spend more money instead of them supporting the existing chimes we’ve already bought.

1 Like