Cannot view sd card footage on floodlight pro

Hello, when I attempted to load any sd card footage from my Floodlight Pro it just says “loading sd card stream” but never actually gets it to load. Occasionally it will glitch and just show the current view stream with the correct time stamp in the sd card play back.

App v.3.2.1(581)

Firmware: v2.2.1.1168

500mbsp mesh network

Wyze sd card

Any idea on how to resolve this?

Are you trying to do it away from home on Mobile data instead of on the same network?

I have some people reporting that there is a recent issue with remote connections to a FLPro. It could be related to that.

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I am currently attempting to do it while on the same network.

I ended up contacting support because I have 3 separate issues with this device and they took the logs so we’ll see what happens

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I am having the same issue with both of my floodlight pros. Hope they figure it out.