Wyze floodlight cam pro will not connect to iPad but does to iPhone. Code -17 don’t know what it means. Any help out there
Also having this issue in the last 2-3 days. Working on iPhone but not iPad. Anybody have any input?
If your ipad is running IOS 18 go into the OS settings for the Wyze app and make sure “local network access” is enabled.
@wellsdanielle96 same applies to you
Same problem with nearly all battery cameras for me. “local network” is enabled, Power-cycled cameras I can get to. Rebooted iPad. Updated Wyze app, checked for updates on cams. All cams worked great up until a few days ago……
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Have iPads not connecting to cam floodlight pro error 17 but connects to iPhone and pixel . Other cameras connect to iPad fine. iPad wyze app updated to 3 2 5 (9) two days ago about time floodlight pro connection issue occurred, may or may not be related to this. I opened a ticket with wyze support and recommend if you are having this problem doing the same.
Same issue here. iPhone, no problem. iPad, Code -17. Frustrating…
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Same issue here with the DH’s iPad. Works fine on both iPhones and my iPad. DH’s iPad has IOS 17, but getting the same error only from the Battery Cams. All the other models work fine. Uninstalled / reinstalled the app, turned off / on ‘local network’ in settings, etc. No change. Really frustrating as it was working just a few days ago!!
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So went through contacting support who kept insisting we were trying to add another camera. After much back and forth, she requested a log be submitted. I don’t hold out much hope here, unfortunately. Expect it will just start working as randomly as it stopped.
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Seems like an app update probably has broken something. Unfortunately I don’t think apple gives you an easy way to roll back to a previous version like Android does…
First try going into the wyze app settings and clearing the cache, then totally close and reopen the app, see if that helps. If iOS has somewhere in the OS where you can clear cache try that too (not sure if it does).
Then you can try completely uninstalling and reinstalling the app on one of the affected devices. That has solved some strange issues with updates before.
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If you feel like the latest iOS Wyze app 3.2.5.9 is causing problems, then sign up for beta and install TestFlight to roll back to one of the previous beta build apps. In TestFlight, scroll down to “Previous Builds” and you can go as far back as beta 3.1.5 (3) as of right now, but it will expire within 23 days. Then afterwards, 3.2.0 (3) is the next oldest beta build you can go back to which will expire within 42 days.
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Same here, but months ago it started with one flood pro camera while the other two continued to work, then within the last couple of days the other two went down on the live feed and access to the SD card… However, we also pay $10 a month for the unlimited iCloud events and that has been working. I can access with my iPhone, but not my iPad. So there is nothing wrong with the camera or the connection. I have some Wyze v3 cameras that work fine, no problems. It is just the flood pro cameras. My iPad is 7th Generation, Model #MW772LL/A. I removed the Wyze app, looked for any cache (there is none), updated to the latest IOS, rebooted and re-installed, problem is still there. There is nothing more I can reasonably do on my end. Can people please post to this forum what generation and model number iPad they are having trouble with? That might be helpful for the engineers to troubleshoot. Is there anyone with different iPad model who is not having this problem?
iPads are 9th generation
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Ditto
I also have the same issue on my iPad. All good with iPhone.
Ditto
Would love to see Wise engineering response to this issue
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What iPad generation and model do you have?
What iPad generation and model do you have? See Settings / About.
I have two, fourth generation air and I have an iPad Pro, but I don’t remember what generation it is sorry
I heard from a Wyze tech a few minutes ago. He assured me that they were aware of the trouble and were working on a fix.
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