This has been noted by several forum posters. Once they sign up and pay for Name Your Price legacy Person Detection service, they can no longer filter Person Events. Instead, every time they try they are prompted to pay for CamPlus as well.
This is not how it worked before. Why would someone pay for person detection and then lose the ability to use it?
I was having this issue up to about an hour ago and now it is working. I logged on to this site and did the process again of signing up for the person service (I was part of the beta program) and now it works! I used $0.
I’m not sure it’s the name your price thing. I was having that problem before I did name your price. Then after I signed up for $0 the problem went away for a day or two, and now the filter problem is back again without me changing anything. I did $0 as a test to see if it’s reliable before I even think of an actual dollar amount.
Interesting. But that still makes you a CamPlus customer. The question is whether it ever works for Name Your Price ONLY customers… They are getting prompted to subscribe to CamPlus instead of being able to use the filter…
Same problem. Working with support. Was told to add payment info for it to work. Added , but still not working. While in app if I go to Account, select Services, Person Detection, then return to Events, it works, but for that session only. If the app is closed, the problem returns.