I subscribed to the “name your price” person detection, which covers all of my cameras. I have it activated on all except one. That one cam is saying it is part of Cam+. I have never signed up for Cam+ . Anyone else experiencing this? I am all on indoor cam v2.

They have been forcing 14 day CamPlus trials every time you touch a camera lately. That’s probably what happened, so it will probably expire. Question: can you use Person filters on Events for your account? People have been saying the filter no longer works with name your price PD.

That camera did have a trial, which is expired but it doesn’t allow me to set person detection on it. It still thinks it is a Cam+ camera. Yes, initially the person filters worked but now they don’t and instead directs to subscribe to Cam+ Jeb Sundgren

Thank you. It sounds like they still have work to do. After your confirmation I started a new topic. [image] BUG: Name Your Price Breaks Person Filters Wyze AI This has been noted by several forum posters. Once they sign up and pay for Name Your Price legacy Person Detection service, they can no longer filter Person Events. Instead, every time they try they are prompted to pay for CamPlus as well. This is not how it worked before. Why would someone pay for person detection and then lose the ability to use it? It is not acceptable. Please fix it.

[image] Customer: They have been forcing 14 day CamPlus trials We should at least be able to choose when the 14 days starts. No people here in my yard. It would be a lost more useful for me to detect angry skunks or rabid coyotes.

I think you sort of can? Others have reported the trial restarts if you re-register the camera. I can’t confirm this.

Person detection / Cam+

Wyze AI

Customer September 14, 2020, 3:46pm 4

Thank you. It sounds like they still have work to do. After your confirmation I started a new topic.

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BUG: Name Your Price Breaks Person Filters Wyze AI not-platform-specific	92	5037	January 21, 2021
Person Detection filtering not working in Events Services & Integrations cam-v1-v2 , support , troubleshooting , iphone-ipad	6	1670	September 19, 2020
Can’t select person filtering Cameras not-platform-specific	3	636	October 6, 2020
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Name Your Price Person Detection Wyze AI not-platform-specific , person-detection	63	7787	October 14, 2020

Person detection / Cam+

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