A couple of things come to mind:
- There are several topics related to inconsistent results with the Alexa integration, including Doorbell V2 / Camera and door ring not working in Alexa and Wyze Doorbell V2 - Alexa trigger doorbell press only appears after multiple presses. I don’t know exactly where the integration fails (it feels like it’s on Alexa’s side, because I don’t see the doorbell button press showing up in the Routine history), so even if this isn’t exactly Wyze’s issue to fix, then I wonder if Wyze has contacts at Amazon they could tag to work on this.
- Since Chime Controller is recommended for installation of Duo Cam Doorbell and users have reported wanting to obtain replacement Chime Controllers, I still don’t understand why it’s available for separate purchase only in the app and not on Wyze’s Web site.
Thank you for starting this topic! As cool as Duo Cam Doorbell is, Video Doorbell v2 is still one of my favorite products to use and assist others in troubleshooting.