I don’t have a physical chime at home, so I’m using Alexa to notify me when someone presses my Wyze Doorbell v2. I’ve set it up to ring on all Alexa devices and created a routine that announces “someone is at the door” when the button is pressed.
However, Alexa does not respond (no ring or announcement) on the first press of the doorbell, even though I receive the Wyze notification. Only on the second press does Alexa respond and trigger the routine, showing the activity in the Alexa app’s recent routines. Any advice on how to fix this?
Reading your post, another topic comes to mind. I haven’t seen the exact issue you’re describing discussed elsewhere, but I’ve also only recently started using Alexa myself and haven’t yet done much testing with the doorbell.
In the doorbell’s device settings in the Alexa app, I’ve had Doorbell Press Notifications enabled, and after reading your post I’ve added a couple of routines that should be triggered by the button press. I may set aside some time at some point to do testing and see what happens here since I recently rewired my chime to resolve another Video Doorbell v2 issue.
Thanks for sharing this. I’m new to Amazon Alexa integrations with Wyze stuff and only recently linked my account (I’ve been using Google Home for several years, and now I’m trying a mixed environment with both assistants), so this will be helpful when I get around to some more testing.
Be careful. Alexa is a jealous mistress, she may not like that Google Home🤣
FWIW. I am mobility challenged. Alexa saves me hundreds of steps a day so I appreciate her. I try to keep down what I call “app pollution”. Focusing on wyze for cameras and bulbs and kasa for any thing plugging into the wall. Now and then I have to add an app if these vendors don’t have what I need. Alexa, so far has integrated with everything I’ve thrown at her.
She should. I read somewhere that Amazon has 10,000 engineers working on her (unverified but plausible, considering Amazon has over 1M employees.
showing the activity in the Alexa app’s recent routine
Hey, no it does not show it on the first press, where it only appears on the wyze app. However if I press a second time quickly it will appear in the routines and will trigger an announcement.
Doorbell v2 makes a ding sound from the doorbell itself.
I have 2 or 3 cameras setup as chimes. I hear more than one chiming.
I receive a text from wyze that doorbell rang.
I have selected “voice over IP” in the wyze app > notifications. I get a phone call from wyze in case I’m not home or in backyard). More on this if needed.
On doorbell press Alexa starts a routine that turns on the Samsung TV, 12 seconds later the TV displays the front Doorbell camera.
Seems reliable. Just tested it a few times to see if there was a problem in the beta app, 3.2.0 b574
I have experienced many problems with wyze doorbell v2 that I never had with v1, so my instinct would tell me its likely wyze. For example I would need to restart the device every week or I would not get notifications at all even in the wyze app. They send me 2 new products, continued to act confused and I had the same issue, until after more then 1 year they did an update and it resolved that but this new issue came up.
I dont think Alexa is asleep, this is not an issue with the device not ringing but the routine is completely not triggered, this runs on the server side and not something to do at my house. I have 4 alexas at home.
OK. I also have multiple Alexas. There have been a lot of problems with the v2 reconnecting wifi after a power loss or internet interruptions. I was having to turn off the power, reinstall the v2 multiple times a week. FW 1041 seems to have fixed that as I have not had a reoccurance in almost 4 weeks.
Just a sanity check are you on the beta app 3.2.0 b574 or production release (I don’t remember the release number). Is your v2 on FW 1041. Are you using an android phone (what version)
I’m looking for any differences between what I am seeing and what you are seeing. A lot of changes have been made with the v2 over the past few months.
My wyze app is v3,1,0 (564), my doorbell is on firmware 4.51.2.1041. However I doubt this should change anything, the app affects my access to the camera but alexa does not communicate through the app on my phone and they communicate directly with wyze server. My doorbell firmware as well should not change anything as the notification does get triggered so its up to the wyze servers to properly sync/send the info over to alexa.
Try what @R.Good suggested. Remove and re-add the wyze skill.
Beyond that I’m going to wait until wyze production releases the app based on b574. Huge improvements were made on b574 and I’m guessing wyze is chomping at the bit to release it to production.
Just one last thought. When testing my v2 this morning there was an addition that I don’t rember. Alexa announced that the “doorbell on my v2 had been pressed”. I do not have that in my routine and I do not remember it from previous usage. Hmmmmm.
So far so good with the dual control. I like it because I have Google Home smart speakers/displays in some rooms and Amazon Echo devices in others. I dipped my toe in last year when I picked up a couple of Echos that were bundled with Matter-enabled smart Wi-Fi bulbs, so setting those up in Alexa and then sharing to Google Home was easy enough, but I was concerned that trying to integrate both voice assistants might muck things up. I took the plunge recently and learned that linking to Alexa from the Wyze app (and other third-party apps) hasn’t caused any problems and has really expanded my possibilities. For instance, now I’ll be able to just use Alexa’s ability to schedule every-other-week routines (something I think Google Home still can’t do natively) for those weeks when I need to put out the and bins.
Also not as accurate as Google Assistant in some cases (like weather or word definitions being incorrect and with the wrong etymology). Plus, since I don’t use the default wake word, my Echo devices sometimes want to start streaming a Ziggy Marley playlist.
Back on topic, I’ll try to do some testing of my own at some point, but I’ll need to move a speaker to do it. I wish there was a way to remotely trigger a doorbell button press for testing and other applications, but I imagine that’s actually a hardware limitation.
Actually you can simulate it in Alexa. If you look at your Alexa routines you should see a circle with a right arrow in it. Clicking the arrow causes the Alexa routine to run.
Now if wyze would simulate the doorbell press at the doorbell it would save a lot of steps and see how the whole sequence runs.