Hi,
Let me start with the positive. I’m an early wyze adopter and even with a few start-up and growing issues, I’ve been really happy with the features, performance, and value of the various devices I’ve collected - bulbs, sensors, cams, plugs, etc.
I know the company is growing at a furious pace and making tech improvements all the time, So when I found out the new leak sensor was a V2 system and my existing V1 bridge and sensors weren’t compatible, I was disappointed but not surprised. I was willing to get a V2 hub and replace my existing sensors so I could add the new leak sensors. Then I discovered I would have to sign up for the monitoring service - which I don’t need because the alerts are fine - to use the V2 sense system.
That really put me off and for the first time I wondered if I’d saddled the wrong home automation horse, I know wyze needs a stable revenue stream but don’t make me pay for stuff I don’t need. I have to figure out what my path will be.
Thanks for listening to my gripe and if you have any thoughts, I’d be glad to get some input.
Phil