Wyze Duo Cam Doorbell firmware - Released 11/20/2024

Today we are releasing version 1.0.24.3 firmware for the Wyze Duo Cam Doorbell. This release enhances the Wi-Fi connection, event recording optimization, and fixes bugs with microSD card functionality.

Read our Release Notes:

I apologize for not having a fancy image for this release.

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Why does mine not want to update the firmware?

Updated mine. Detection zones are working. Will keep those enabled to see if all smart detections work.

I think we are back to normal. Or slightly better then before. :grinning:

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After several “update has failed” messages I finally got it to update to the new firmware. Hoping this helps. We have a Winter Weather advisory, and it’s going to be nasty weather, so this will be a good test of the new firmware.

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I was able to update successfully the DCD to firmware v1.0.24.3.

No problems with the firmware update itself.

MicroSD Card format functionality still appears glitchy. Behaves pretty much the same the previous firmware version. I have a Samsung Pro Endurance 256 GB in the DCD, and sometimes it formats, and sometimes it doesn’t. There is no message saying format complete; sometimes it goes to 0.0 (GB) for a split second, then reverts back to whatever # it was, with no error message.

This updated firmware seems to be better at detecting events (with people, cars, marked, etc.), as I have been seeing notably more events recognized properly than with the prior firmware version.

:point_up: I don’t have this particular product, so this is my favorite part of this announcement. :grin: (I still really like my Video Doorbell v2!)

A recommendation I’ve often seen on the Forum, which seems to help with a lot of microSD issues, is to use the SD Memory Card Formatter from SD Association. I’d be inclined to pop the card into a PC and try that if the in-device format is reporting problems or inconsistencies.

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Detection Zones are working but something makes it keep detecting a package, I will have to tinker and see if motion is setting it off.

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I put a fake package on the porch and it wasn’t repeating. So I went to grab my fake package and it said this:

Very nice. The doorbell has a lot of nice little features hiding in it… the detection situation is stealing it’s thunder.

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Yeah, I saw in the options to share videos with Wyze that they started offering the package pickup and package delivery as detection options recently. So they are training their AI to tell the difference now so it won’t keep reporting on all the stationary packages repeatedly. That will be a nice addition as it matures.

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My V4 showed package this morning, it was MFP crossing the street. :rofl:

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That’s because he’s “the whole package”…

Though I wonder if it was detecting the flag as a package

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Kevin BA DUM TSS

As others are reporting everywhere. I can’t use Package Detection. It’s still blowing up with notifications. Had to turn it off again.

Oof. I was really encouraged by your earlier positive reports. I guess :crossed_fingers: for the next firmware update.

After my other two homes have been online for months we get this upgrade and now the doorbell is offline. We finally had it fixed last software update and now both properties are offline. :zipper_mouth_face:

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Something went wrong with this firmware update, I’m seeing a lot of “camera is offline” errors intermittently.

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All’s well with my 2 doorbell duos with the updates. Android.

I’m also seeing issues with the DCD intermittently going offline.

The DCD normally connected to one of two APs broadcasting the same SSID on both the 2.4 and 5 GHz bands.

Appears to be a problem with this firmware release. Prior firmware version appeared to be more “stable” from a network connectivity perspective.

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Interesting that in the past few days, I am seeing the dcd circle light red several times but very intermittently. Also connected to dual 2.4/5 mhz network but the mesh identifies the 5 mhz as the connected network. One dcd that is in direct line of sight with the afternoon sun stopped loading and showing livestream for a couple hours but recorded to the cloud and sdcard. I’m in the northeast and the sun can be a bit intense. The dcd in question did get quite warm to the touch and made me wonder if something got fried internally. So far this phenomenon has not occurred again, at least that I have encountered.

I doubt there is any fw connection and the intermittent offline redlight hasn’t caused any disruptions other than not getting the Alexa voice notifications, noticeably yesterday when Amazon driver made delivery. I have no cooldown time since dcd’s are connected to transformer and I got a package notification as soon the dcd was back online.