Duo Cam Doorbell - Nonstop package notifications for doormat

[Crease]

@evans46f

Thanks for that.

@evans46f

Not sure why this bug exists that it’s a hidden checkbox? That’s crazy.

Yeah, it’s goofy. Apparently the same thing exists with sound detections.

@evans46f

However that is only part of the problem. It still will continuously alert me to parked cars, stationery packages, until I changed the detection zone it thought my mailbox was a package.

At least one user is reporting more reliable detection zone and smart detection working better after the recent firmware update.

@evans46f

The hilarious thing is that I’ve got all of those set to not notify now and am still getting notifications

If you were using Android, then I’d suggest reporting your app version and doing the cache-clear-logout-login dance to see if that refreshes your settings, because your description makes it seem like your settings choices aren’t sticking, but I don’t know what to do with iOS since I don’t use that.

In any case, I understand the frustration. This product seems like it might’ve been released a little prematurely. Hopefully future app and firmware updates will continue to improve its performance.