I am getting incessant, nonstop, package detection alerts for my door mat. These alerts are triggered by motion well outside of the detection zone I’ve set. Essentially a car drives by way outside of the detection zone. The camera then sends me a message about a package. The package is my door mat. There is never any movement within the detection zone and there is no package.
I really like this product conceptually and one of the reasons was the package cam pointed down. Unfortunately these false triggers are really disappointing and seem to be killing the battery as I’m down 10% in one day.
Are there any suggestions to improve the behavior? I am sharing all the videos to Wyze to report nothing for the event vs the package it thinks it sees. Thanks!
I confirm what OP is describing (having my doormat sometimes detected as a package).
I even set my detection sensitivity to the lowest possible and it is still being triggered by cars on the road. By contrast, my VDBPro could have the sensitivity turned up to halfway and it still wouldn’t pick up most vehicles from the road.
I think the sensitivity settings for this camera might only work for the pixel sensitivity but not for the PIR sensors? IDK, but every car triggers it on the lowest setting when they don’t for the VDBPro on the 2nd or 3rd setting.
Maybe someone should lobby Wyze to develop an option, so the owner can take a picture (using the camera) of a doormat to be exempted from the normal camera operation.
I think it’s partially just that the AI hasn’t been trained a lot on this downward view, so the angle is possibly throwing it off. If enough of us submit a bunch of these events as NOT being a package, it will update to be more effective within a couple of AI updates (which are done monthly). I’ve seen it happen for several other things in the past…such as how my black cat used to ALWAYS be detected as a human 100% of the time in low light conditions on a couple of specific cameras, then I watched it get resolved over time until it pretty much never happened on those cameras anymore, but it did take a while to implement. Part of the issue with that one taking so long is because it was an edge case, but this one could happen fast if enough other people are submitting similar corrections for the new lens angle at the doormats.
I hate to say it, but I’m just turning off package detection altogether. I’ve already had to buy a second battery for the duo and I believe I have received over 1,000 package detection alerts in the week I’ve had it. I might be exaggerating, but honestly I might not be.
The battery depleted 50% in five days. I believe this is because of the incessant false positives. I replaced my Pro cam, which I had not charged in 2 1/2 months and was still over 50% remaining battery.
The motion triggering the alert is always outside of the detection zone, so it is not respecting the detection zone. There is no package at my door, it is just my door mat.
I hope they figure it out, but I’m done trying to help with the event videos getting uploaded because there are just way too many notifications at this point.
Yes, it appears there is a detection zone bug contributing to this issue as has been discussed in other conversations. I believe this is responsible for my considerable battery drain.
Detection zones definitely are not stopping event recording and alerts for me. I’ve had detection zones on the whole time and have a zillion events and notifications. I did turn off package alerts to save my sanity.
Edit: Probably hard to see but that’s just the last 12 hours.
