Is anyone using Detection Zones for the Doorbell? Whenever I turn mine on, all event recording and alerting stops. Nothing is detected. With zones off, the doorbell works but then is constantly sending repeat notifications of a package because other movement is triggering the AI to look again. I c…

Have you created a ticket for this? Can you post a Log as well? I will test with mine and report back Thanks EDIT @Earl.Automation Just confirmed the same as you. There seems to be a few issues when Detection Zone is on. No Detection Zone: Everything works as expected. I get Person Notifi…

Thanks, I had noticed there were some big problems with detections lately, but hadn’t quite been able to put my finger on what the issue is. One thing I did notice is that when I block out the entire road and an extra block out square all around it for good measure, it STILL detects all the vehicle…

[image] carverofchoice: We’ll make sure Wyze is alerted to what you are seeing too Already sent a notifications on this :slight_smile:

I need to submit logs on this. It’s a bug for sure. Kind of a glaring error in my book but… what do I know? When I get my smart home camera company (Earlz), I suppose I can have something to say. :slight_smile: I need to submit my logs. It’s VERY easy to show the bug as @carverofchoice showed. I h…

@WyzeJasonJ - Could you comment on this notification behavior I have described above? I can reproduce it very easily. I just did it 1 more time before submitting this post to confirm it. My logs are based on that. Turn on Detection Zones… Doorbell stops logging events. Turn off Detection Zones… D…

Same issue here. Now turning off detection zone to see if I can begin receiving notifications. Interesting that movement had been triggering the wifi Chime without sending notifications while detection zone was active.

Confirmed same behavior. Turning off detection zones restored the notifications. Had to deactivate the “Chime on motion” and instead have “Chime on button press” active. Also reduced motion sensitivity to lowest setting (1) to try to tame the notification frequency - battery life is vastly improved…

Check to make sure you have the latest firmware (1.0.24.11). I am using this firmware and I am no longer having these issues. I am using Detection Zones and everything is working fine. With no spam for motion or packages. [image] Wyze Duo Cam Doorbell firmware - Released 12/11/2024 …

Unfortunately yes, I’m on that version.

Will just add that battery is night and day longer since I turned off the detection zone. Seems obvious that there’s a bug in there somewhere.

Duo Cam Doorbell - Detection Zones stopping events/notifications?

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spamoni November 3, 2024, 10:19pm 4

Already sent a notifications on this

Duo Cam Doorbell - Nonstop package notifications for doormat

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Duo Cam Doorbell - Detection Zones stopping events/notifications?

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