Bad Notifications

I have the camv3 and the doorbell v2 and constantly receive notifications when there is nothing there. I am guessing it is mostly from sunrise or sunset lighting changes? I have detection settings to very low and detection zone on for the doorbell, but I still get notifications every morning and some evenings.

How do I limit these without paying for any additional service?

Hey nylawyer

I get those regularly (but not frequently) in a dark garage with IR on - seemingly when there’s a power fluctuation.

Welcome to the Forum, @nylawyer2000! :wave:

Sharing more details about your experience is a good place to start:

  • What specific notifications are you seeing?
  • What specific settings are you using on your cameras, especially in the Detection Settings, Event Recording, and Notifications areas?
  • What troubleshooting have you attempted so far?
  • When you mention “paying for additional service”, is that intended to indicate that you’re using the cameras without a subscription, or do you have a current subscription but don’t want to bump it up to another tier?

Things like this can shed some light on your situation, especially if you’re sharing screenshots of how you have your cameras set. Additionally, if you enable Motion Tagging ( Settings ➜ Detection Settings ➜ Motion Tagging ), then that can provide clues about what’s triggering events on your cameras, especially when trying to troubleshoot a Detection Zone. Sometimes uploading screenshots of both the Detection Zone and a motion-tagged event snapshot (with the green box) can help other community members suggest possible adjustments. Then once your camera settings are tuned to your satisfaction you can disable Motion Tagging if you weren’t using it before.

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Agree with @crease, turn on motion tagging so you can see exactly what is triggering it. Lighting changes are definitely one possibility. But I get some notifications of bug selfies too. Thought Mothra was at my front door one day.

I use a combination of Detection zone, sensitivity, and having notifications only happen between certain hours (I think I have it set for like 8AM to 8PM or something). Keeping the IR lights off (I have plenty of ambient light for color night vision, plus the spotlights set to turn on when motion is detected) also helps keep the bugs away.

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Not to ‘force my fix,’ but I don’t always get a motion tagging ‘green box’ in the situation I described.[1] Just another data point for data people. :slight_smile:


  1. Yes, it’s toggled on. ↩︎

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I have motion tagging on.

The notifications I get are “motion detected” at Wyze Cam and Front doorbell.

Detection settings are as follows:

Wyze Cam: Motion Detection Sensitivity is at 1, Detection Zone is off (it seems that the pan scan doesn’t work with the zone on?) and motion tagging on. Sound is at 50 (but I never get a sound notification).

Doorbell: Motion Detection Sensitivity is at 5, Detection Zone is on and I’ve limited the zone, and motion tagging on.

I am not using a paid subscription.

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This is the kind of puzzle both @Crease & @dave27 like. I prefer to watch. :wink:

:popcorn:

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That’s helpful. What clues do the green boxes in the event snapshots show? I would expect to see the boxes with the snapshots/thumbnails that accompany events. Are you seeing those?

This is helpful, too, and I appreciate the clarification. Are you using microSD cards for local recording? If so, then what does Motion Tagging show when you review event footage from the cards?

It’s possible that Motion Tagging is extending into the Detection Zone, but that’s difficult to determine without images to compare.

I believe that’s correct and those features are now mutually exclusive. That and the ability to enable Track Motion while Detection Zone is enabled appear to have been changed with an update some months ago.

I will only add as @Crease and @dave27 have covered most. Subscription won’t make it better. I have been plagued with extra notifications for the past few weeks. I think it is Wyze backend related, looks like they are constantly tweaking things. Be patient and things will level out eventually.

Just earlier I got a notification on a V4 of a person that was walking deep in the non detection zone and one on the V3 that showed the old deprecated UI.

Receied an alert this morning on the video doorbell.

How do I upload the video here? It says new users can’t upload?

I increased your trust level. Please retry uploading.

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Thank you. See video attached with notification this morning. I’m sure I will get others on my Cam too that also have no movement.

Light change causes change in pixels and triggers the notification. Normal behaviour for these cameras. You have to play with sensitivity until you hit that sweet spot.

OK. Sensitivity is currently at 5.

How often do you get those light induced notifications?

Often - every day. Also on my pan cam which is indoors.

Unfortunately you’ll have to learn to live with it.

Are you sure that’s Video Doorbell v2 and not Video Doorbell Pro? I don’t recall the fisheye effect being so pronounced on Video Doorbell v2 (which I have). I don’t have Video Doorbell Pro, so I can’t speak directly to its specific options in Settings.

2025-10-01T17:21:12Z Edit: I think Video Doorbell Pro has a square aspect ratio. I just don’t see as much fisheye with my Video Doorbell v2 because the lateral space from my doorbell’s porch view is wider and the camera has a straight shot down the walkway and out to the street.

That seems like a fairly large area for pixel change (the size of the green Motion Tagging box), and I’m still curious about how the Detection Zone is set. Playing with that and Motion Detection Sensitivity and then doing some testing are probably going to be where you focus your trial-and-error process for tuning this without a subscription. Even with a subscription these things can generate a lot of unwanted/unnecessary notifications, which is probably a driving force behind the NBD Filter for the top-tier plan.

That’s why I said subscription might not help. On one of my cameras with Cam Plus I rarely get false notifications but on other one on Cam Lite I get more than I would care to receive. It all depends where these cameras are placed and with my seven cameras I can probably write book as to how I get different results.:laughing:

Yeah, that’s true, and that’s why I’m trying to emphasize that I’m not pushing subscriptions. Now that I’m using Cam Unlimited, I appreciate the benefits, but I used my Video Doorbell v2 and other Cams for quite a while without a subscription and felt like I was getting solid use of the cameras even in that situation. I don’t blame anyone for wanting to avoid subscriptions at all. I think there are trade-offs, and it’s important to understand that operating without a paid plan and using only the generic motion detection probably requires some more tweaking and tinkering to find the right balance for a particular user’s application. Even with a subscription, it’s possible to get notification/event overload when Wyze makes back-end changes to the way their AI interprets things. :roll_eyes: