Wyze Cam v3 Pro firmware - Released 3/6/2025

I tried to flash the older firmware, didn’t work at all. Still bricked.

I had a same problem (right after installed firmware on Mar. 7th) and my camera is out of warranty as well (purchased date: Oct. 2023). I thought it was me, so I ordered v3Pro again yesterday… I’m wondering my new v3 Pro will have a same issue or not. I’ll let you know.

ME TOO!
I tried to push the reset button so many times and couldn’t get the blinking red light. My fingers were getting tired, so I ordered a new one on Mar. 7th. :-0.

Friday Wyze release a new Firmware to ver 3 Pro cameras. I have 5 and where all running 4.58.13.1321 and they pushed down 4.58.13.2340. 3 of my 5 automatically upgraded fine. Two have basically bricked. I have done all the trouble shooting such as power off power on, Remove SD card. Power on and hold for 10-15 seconds. Create trouble tickets for each that failed. Tried manually rolling back to previous firmwarwar via 32gig MIcros sd card and powering on while holding setup for 6 seconds. Nothing brings it back alive. Of course these where all purchased directly from Wyze back in 2023. So after speaking with them they have stated out of warranty. This brings me to the question what is the purpose, or reason anyone would join there BETA program if there BETA firmwares are/will basically cause us the end user to have to out of pocket have to purchase a newcamera when we are doing there R & D for them… We get nothing for it except many hours of flustration /troubleshooting and now I have a Kitchen w/o a camera and a Garage w/ an expensive cars sitting there and down a camera for my troubles Any advice or ideas greatly appreciated.

What Wyze calls a, beta release is actually, an alpha. And the first releases of a major revision, are the actual betas.

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I have been part of the beta program for around 6 years. I currently have almost 50 operational Wyze cameras of 6 models (including V3 Pro). For all practical purposes I load every beta version that comes out - including the RTSP versions. In told I have easily done several thousand firmware updates. Of those thousands of updates, I have had exactly one V2 camera that bricked on a firmware update. It was easily fixed by loading the firmware via the µSD card load method. I often wonder what people are doing that causes failures when I and many others never have a problem.

As to why I participate in the beta program, I like to be part of the solution. I also beta test firmware and software for several other products.

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My v3 pro camera stopped working after installed new firmware on Mar. 7th. Mine is out of warranty as well (purchased date: Oct. 2023). I tried to delete the device so I can reinstall but it was a big mistake. The camera shows solid red light and unable to reset the camera. It’s dead! :frowning:

Monitor this topic that I merged your post to for updates., like this:

Please cite the source for this recommendation. Where does Wyze recommend or instruct users how to do this?

Came here to say the same thing. I own over 25 Wyze cams, various models. Never have I had a firmware brick a camera. And now my other V3 Pros that did accept the firmware all freeze in the video captures, the image video freezes during playback and becomes digitally distorted in many of the events.

No disrespect, but I’d like to have a Wyze employee acknowledge the problem and instruct users to do what your recommending please. Thank you.

@332EMDG the Forums and other social media are a user community and are not intended to be an extension of support. You may be able to get quick answers from the users here, but Wyze Support is the best destination for troubleshooting or getting a Wyze employee to acknowledge any problem or instruct you what to do.

You can reach out to Wyze’s Support Team, the Wyze Wizards, by filling out the form at the link below:

https://support.wyze.com/hc/en-us

That will get an employee to acknowledge and give you official recommendations.

Wyze does sometimes have employees respond in the forums, but they aren’t technically customer support agents, and will often even refer people to contact support if they desire official troubleshooting help.

Having said that, links to support articles are official Wyze responses, and the source of things that the support agents use when they help people with support tickets. Some of the people above posted direct links to support articles. The above users were simply giving common responses that employees and support agents have recommended for similar situations in the past when a camera appears to be bricked and that it has resolved this issue for most people.

For what it’s worth, I’ve had lots of cameras brick like this dozens of times and the above suggestions have brought back 100% of my units. I have seen the same for countless other people over the years. I’ve read well over 200K posts in here. I have the most all time replies, one of the highest number of solutions given by community selection, and I am one of Wyze’s expert “Mavens” (volunteers) that is extremely active and reads most everything people post in here and a few other platforms (Discord, Reddit, X, etc). Most of what was posted above are good suggestions, but if you want to hear support help from an employee, then you will need to contact Wyze support which are the ones who give official support help. The forum is not intended as an extension of support, but there are a lot of really experienced users here who can help give a lot of great advice, and sometimes even help resolve/fix things when Support can’t. For example, with the Flashing the firmware suggestion, the support article rightly says that:

Firmware flashing is not considered a standard troubleshooting step, however. It requires additional knowledge and devices, including a microSD card, microSD card adapter, and a computer with an SD card slot.

In some cases, support may tell you your camera is just permanently bricked, even though users here will know that you can actually usually recover them using this “Non-standard” Advaanced option even though support may not have recommended it to you (because a lot of people don’t have the skillset to do it right). In addition, support won’t know this, but some of the steps in those instructions on the support article are actually factually incorrect. For example, this step is wrong:

Somebody messed up those steps last June and they haven’t corrected it yet (despite me reporting it). You don’t drag the “Folder” to the SD card, only the .bin file that was inside the zip folder.

So now half the people trying to flash cams say those instructions don’t work, and they’re right. If you follow the instructions, it probably won’t work. But support agents following the instructions script for how to flash a camera won’t know the instructions are wrong…only users who have correctly flashed cams a couple dozen times like me know those instructions are wrong. So sometimes there is value asking the wyze experts in here who actually use the cameras on a daily basis (I have over 50 Wyze cams), as opposed to the employees who often have less experience and some of whom can only follow the instructions in their support documentation. BUT a user in here (like me) can’t help with warranty issues, etc. and only support can send an issue to their engineers to look into. So there is still a ton of value in contacting support to get an official support ticket and possibly get info sent on to an engineer and tracked in their official tracking system. Plus it’s the only way to guarantee a response from an employee. Those are all big reasons I suggest contacting support.

I hope that helps to clarify :+1:

Sorry to hear your cameras are having problems. I really hate it when that happens…it’s happened to me a lot too, though that’s mostly my fault for experimenting with beta firmware tests, etc. It’s more frustrating that it’s happening to you on Public production firmware that should be more refined.

If support’s response is unsatisfactory, let me know what happened, what they said/did and your support ticket number and in some cases I can escalate things to get someone higher up to review the situation.

That’s how other companies do it.

When you upgrade your desktop’s firmware for example, it first downloads to a local drive.

That’s how my router upgrades its firmware.

That’s how portable Garmin GPS models do it. They either download to the built-in micro USB drive (or to your desktop if using a PC).

It’s not a mystery. It’s been done a long time. Wyze is just too lazy to do it.

Does it need a 32GB card to reflash the firmware? The smallest card I have is 64GB.

32GB or smaller formatted in FAT32. I use an old 8GB micro SD.

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I used a 32GB but it still doesn’t matter. It’s bricked.

I don’t know that it’s necessary to use that size, but it’s what Wyze recommends in their Help Center article:

Note: We recommend using a 32 GB microSD card in format FAT32 for firmware flashing.

The file sizes are small, so I agree with @Antonius for using something smaller if you have that. If a 64 GB card was all I had available, then I’d still be inclined to try that if I was trying to revive a camera that was otherwise inoperable. Again, though, I think the main takeaway when attempting this is to be sure that you’re copying only the .bin file (not any folder) to the microSD card’s root directory before attempting the flash operation.

Hi, there

Wyze Cam v3 Pro Firmware Update Failed via iPhone Wyze App.

Current Firmware Version 4.58.13.1321 (October 9, 2024)
Update Firware Version 4.58.13.2340 (March 6, 2025)

I tryed to update Firmware via Wyze App. But it seems to be remain Red LED status.
So, I unplug and plug. After the device had Disappeared status.

Furthermore, tryed to reset, manual flash Firmware via SD Card.
All things failed. it cannot reset. it cannot manual flash firmware.

[urls]
Release Notes & Firmware - Wyze Cam v3 Pro Firmware
ttps://support.wyze.com/hc/en-us/articles/360024852172-Release-Notes-Firmware#Accordion-wyze-cam-v3-pro-firmware-29

How to flash your Wyze Cam firmware manually - Wyze Cam v3 Pro
ttps://support.wyze.com/hc/en-us/articles/360031490871-How-to-flash-your-Wyze-Cam-firmware-manually#Accordion-wyze-cam-v3-pro-1

How do I factory reset Wyze Cam v3 Pro?
ttps://support.wyze.com/hc/en-us/articles/13570239069723-How-do-I-factory-reset-Wyze-Cam-v3-Pro

Regards,
Yuka

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recovery_wcv3p_4.58.13.2340.bin.zip
recovery_wcv3p.bin

This file size is only 17.9 MB (18,793,136 bytes),
So, it is enough SD card.

Regaeds,
Yuka

Several of my cameras had the same happen. WYZE……what the heck is going on??? Are you selling disposable cameras?