I have been noticing for some time now the lack of Person Detection as well on my V3Pro @ 100% Sensitivity. I have Vehicle off as I have a car parked in the FOV that can’t be blocked out by the DZ. It would pick up Pet, but Person Detection was far below the performance of a V3 and PanV3 with overlapping FOV at 60% sensitivity.
As I posted above, I have also been experiencing an issue w\ the spotlight activating. Coincidentally, I have been testing it with Person motion (me). This may be a related issue if PD isn’t being tagged because of the DZ, perhaps the spotlight isn’t activating for the same reason? I have turned off the DZ and will test to see if I get an increase in PD tags and spotlight activation.
Thanks for your feedback. Luckily what you experienced with your spotlight is NOT a problem I’ve been experiencing. My spotlight on activation seems to work every time. Phew, at least I scraped by with one working thing haha. Would love to hear more input from others and wyze on this.
What issue are you wanting me to look into? I have a test V3P I can use and verify.
I have read that some seem to be experiencing spotlight issues and others are having issues with Person and Vehicle notifications. Other than the sporadic Person notification for a vehicle, my issues have been pretty spot on.
I worked with Wyze and they determined why I was getting person notification for vehicles.
In any event, what are you needing me to look into?
Haha well it’d help if i was more specific, wouldn’t it?
So seems like the latest issue (plaguing myself, others have reported same/diff probs so I’ll let them elaborate) is that person and vehicle detection doesn’t work when detection zones are ON. It will work when zones are off, but obviously there are user cases (including for myself) where we need detection zones to be respected while ensuring person and vehicle detection works.
I’ll see if I can find two good samples when I get home as I’m out right now.
Thanks. I have been testing today to see if anything could be done. But as you all indicated, the moment you turn on Discovery Zone and add blocked areas, no AI notifications. Turn it off, and they start coming in.
This issue has been forwarded to the AI PM and as soon as I hear something, I will pass it on.
I am not affected by this because I let the device record everything to both SD Card and Cloud. I then only notify on Person, Pet, or Package. I know this is not what everyone else can do, but it could be something as a stop gap until we hear.
Thanks for your attention on this. I do have notify on certain AI events only and I do record both cloud and SD. The thing is my camera catches partial portion of neighbouring properties and street, so even having a PERSON and VEHICLE on means I’m getting all the traffic not on my own property. For now, I’m dealing with all the extra events but of course I don’t really need to know movement outside of my own property.
I’m having the same issue as XK, my v3pro on cam plus, is not upside-down or had anything different happen. It’s been working fantastic after I had it dialed in, the in the 22nd it stopped detection of people, everything shows up as just motion.
V3PRO 4.58.0.3210
Android app version 2.40.0 (190)
The only way to actually have people detection work is to turn off detection zone.
I live at a busy intersection ish. So since the 22nd I’ve had to keep the app on silent because it’s constantly people pinging.
Im pretty sure it has something to do with a update to the app for Android on the 22nd possibly.
I’m about to downgrade to my old v3 and put the pro away as I have packages, and people who come over to help take care of someone. Missed things already when I’ve been out.
I have sent in multiple logs here are some recent ones I’ve sent. Some have video examples uploaded from my step brother testing the person detection, a mail lady, step father. And such
