Wyze cam v3 not working in web view

I can’t get the Wyze cam v3 to work on the web view. My pan v3 works just fine but the other will not load. Any way to fix this?

What is it not doing?

It is not connecting. I get the spinning wheel.

1 Like

Make sure it is on the newest firmware. Then try unplugging the power cord and plugging it back in.
If you are running a longer 3rd party cord to it, it could also be that your camera isn’t getting sufficient power to it. I have some with problems because of that.

I don’t think it’s the camera which is the problem. It works fine in the app but it won’t load on the web view.

1 Like

Ok. I finally got it to connect to webview but neither of my cameras will stay connected. I’m guessing webview just generally sucks.

Webview does have issues. What browser are you using? Although some stuff works in other browsers, as far as I know, only Chrome is supported.

I am using Safari.

I’m having the same problem with my cam V3 and am using Chrome. It worked for a while and then stopped working and just get the same spinning wheel.

Got it working. I guess I just have to complain to get the web view to work. A very sensitive app.

April 2024 - having the same issue. Happening with Chrome and Safari. web view working well with v4 cameras, none of my v3 cameras are showing, just spinning wheel. All cams are viewable on the app. Opened a ticket and the tech just sent it to the developers. why can’t they get this straight?

Keep an eye on this thread for updates on potential fixes

And once again…
All V3Pro’s NOT working in Web View.
Updated to beta firmware of 4/22, and as above, all were working, but now all v3Pro’s do not work, again.

So it was working, and then again it is not working.
I would love to see their testing process before pushing out changes to the live system.
If they had it working, why can’t they test new changes on a an identical but separate system with several in house cameras and external beta testers, and make sure it works, before moving changes to the public cloud?

Then if it breaks, quickly revert back to the working version of a day or so ago?

Waiting days or weeks for getting something that was working just 1 or two days ago just seems wrong…

I’m also experienceing the same problem. Got v3 cams and none of them are working on web view. Tried Edge and Chrome, still nothing.

"Web Connection Failed

Please check your Internet connection. If
issues persist, update device firmware via
the Wyze app and reboot the device.

Reconnect"

That’s all I get. Firmware is updated. Running all original power cables etc. Got the 30 day trial when we signed up for the year but will cancel if this isn’t fixed and just move to Nest/Google cams if we have to. Sad b/c we bought like 8 of these cams for the house.

Works great on my iPhone, just not on the web.

Any updates on this at all? Web View is not working at all.

I have two v3s and a floodlight v1. None of them are connecting in Web view. They work in my iPhone app (Wyze). I’m up to date on firmware on all devices. Just a new install. Disappointed that web view is not working.

My Wyze v3 cameras are also not connecting via Web View. I have one that’s the issue, another one was fixed with a factory reset but one just refuses to connect no matter what. In the app it works fine.

Same issues here. Just paid for 1-year of Cam Unlimited for the ADVERTISED feature of web view. Here is the response from WYZE.

We want to inform you that the Wyze Web View feature is currently in beta, and we are continuously working on enhancing its functionality and compatibility. Your feedback is invaluable to us as we strive to improve the user experience. Rest assured that we are committed to resolving this issue promptly.

Furthermore, please note that subscriptions for Wyze Services are non-refundable. When a subscription is cancelled, the service will remain active until the end of the billing cycle and will not auto-renew. We apologize for any confusion or frustration this may have caused and will continue working to improve this experience in the future.

So now it’s a beta product that is clearly offered as part of a service offering. The fact that I have 10 cameras and zero chance of getting my money back is unacceptable.

2 of my 5 cameras inexplicably don’t work in web view. :frowning: