IMPORTANT: The update was paused as we analyze a bug found after launch. You can find details in the post linked below.
The Wyze Cam 4.X.6.191 firmware has a time zone bug. If your local time zone is not between GMT-8 to GMT+8, you may have had your Wyze Cams go offline after upgrading. We are working on a permanent solution and have identified the root cause. In the meantime, here is a workaround:
You can always manually flash your firmware back to the last stable release version. Here are the instructions:
If you want to continue using the 4.x.6.191 firmware version, you can perform the follow…
Hello, forum friends!
Wyze Cam v2 and Pan firmware are releasing now! 4.X.6.191 fixes bugs that could cause reboots, Cam Plus devices to not record motion, Wyze Cam Pans recording too many Events, reduces the “no fragment” error likelihood, and more!
Read our Release Notes here:
Thanks WyzeGwendolyn! We appreciate all efforts to improve an already wonderful product!
Upgraded 2 cams. No issues.
Thanks for keeping updated!!
September 30, 2020, 9:19pm
Anybody installed? I am scared… Last update deleted all recordings and introduced new bugs…
Hopefully defect with camera crash during recording viewing fixed…
Lets give wyze one more chance??
Though I already installed reolink wire free -) -= works as a charm
4 cameras went offline, and wouldn’t come back even after unplugged two of them and plugged back again!
What should I do now?
September 30, 2020, 10:41pm
Just updated 2 cameras.
So far no major bugs found. At least now camera don’t crashes during microSD card playback. Pls don’t touch this function anymore…
Defect with message “no more” is still there
Six v2 cams updated successfully, all seems to be working fine.
Both cameras I own failed to update and have error code 90, says check internet connection and reboot. Done this numerous times and still dead…
Updated my cams and all is well.
@charlie.waterworth Welcome to the forums! What’s the app version you’re using?
September 30, 2020, 10:52pm
Just updated 8v2 and 3pan without issues.
September 30, 2020, 11:29pm
My camera isn’t detecting any events after upgrade
Restarting your cams may help. My events are working fine.
I contacted support who asked me to manually update the firmware to v184.108.40.206 via sdcard. Same problem, just hangs with flashing blue led.
So manually downgraded to v220.127.116.11 and cameras working fine again. Not sure why 191 doesn’t work in my case.
I’m using the Beta app v2.14.32 so my experience will be different from the production app.
How can I do manual downgrade?
Same all offline…/[Mod Edit] frustrating…
MOD NOTE: Post edited to conform to the Community Guidelines.