hello, i turned ring tone/ system/notif/media volume all the way down, but still i can hear wyzecam remote sound , and its played back on max vol setting. this means if I cant check up on wyze cams at home which have sound recording on , while at a library etc as i will disturb those around me. am using latest version of app on Oreo.
could I ask someone to verify if this happens on their android setup? thx
I think the volume is tied to the ringtone volume rather than media volume. And it’s ANNOYING.
When I am watching a video with sound hitting the volume down button on my phone should decrease the volume but it doesn’t because the volume being lowered is the media volume channel but Wyze playback doesn’t use that volume channel.
I think what @Customer was saying that there is also an issue with the volume/audio stream on Bluetooth in addition to the issue you are reporting.
I have the issue each of you are having. I have an issue when not in Bluetooth and watching a recording OR live view that the volume is not tied to the media volume, but rather the phone audio volume. I also have an issue when using Bluetooth connected to my car, when watching a video opens the phone audio on my stereo like I’m in a call (but I’m not actually in a call, just watching a Wyze video stream or playback).
And I am almost certain, like @Customer, that the two issues are related, and basically caused by the Wyze app using the wrong audio stream for playback on Android (don’t know if this is an issue on iPhone).
I can tell you that it is not tied to ringtone.
I’ve raised this issue in another post with video showing the problem.
The whole device is on full mute, yet when you playback something and hit the unmute button from the app, it stills play at full volume.
This raises me concerns because the Wyze app is bypassing core settings from the phone.
After a quick chat with a Wyze Wizard, I was informed that I needed to mute the individual camera from the app. They know about the issue and choose to do nothing about it. Guess they are busy launching stick vacuums. By the way, this also ignores the phone’s Do Not Disturb settings. As far as the phone is concerned, it thinks you answered a call and hit the speaker button.
I have cameras from Nest, Kasa, Bagotte, and Lefun. All have 2 way talk, all are able to have the in app sound controlled by the phone volume rocker and DND settings. And lets be honest, the microphone and speakers on board the V2s are pretty terrible. Not a whole lot of 2-way talking even possible with those cameras. Doesnt alleviate the fact that they have known about this issue for a long time and are choosing not to address it. No other camera app that I know of uses the call audio channel.