How 'bout you? Still on the prowl? 
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Yes, I agree. I imagine they’re rightfully going to be a lot more cautious and hesitant to grant wishlist requests in the future. There are always 3 groups of people: those who are mad if something doesn’t change and Wyze “does nothing” or “ignores what a few of their users say they want”, vs those who are angry if it does change (or wanted it changed slightly differently than it was implemented), and the majority of people who don’t have a strong preference either way (including new users who come in not noticing a difference). But either way there will always be users upset. I kind of feel bad for companies stuck in positions like this where any choice makes another group of people mad.
The best solution in these kinds of situations is to offer customisability with different choices. It doesn’t necessarily solve every objection/complaint, but it will cover most of them.
This is one reason why I like Android in general. They allow a lot of flexibility for people to customize almost anything to various preferences and needs for improved satisfaction of differing groups of demands in these situations.
Hopefully Wyze can figure out a way to resolve this situation for more people. Customization with a few options would be ideal, but if not, I think MOST people would be adequately satisfied with a shorter tone that is only 1-2 notes long. Won’t satisfy everyone, but it will meet most needs I think.
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Also please let me know if I need to open a new ticket. It’s entirely possible both are closed.
Fixed it for me.
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I’m on Android and have tried to change the notification tone to something less obnoxious, without success. So count me among the legion who’ve disabled push notifications completely.
With respect to “wishlist” items, I doubt anybody asked for the change to be global and unconfigurable for every customer.
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Well put indeed!
@R.Good: Loaded up the python wyze sdk, logged in and discovered that…even though the app sees two cameras under my account, only one is listed:
>>> import os
>>> from wyze_sdk import Client
>>> cl = Client(token=os.environ['WYZE_ATOKEN'])
>>> cl.cameras.list()
[<wyze_sdk.Camera: {'enr': 'ABCDEFGH', 'humidity': '0', 'ip': '127.0.0.1', 'mac': 'obfuscated', 'nickname': 'obfuscated', 'push_switch': 1, 'ssid': 'obfuscated-2.4', 'temperature': '0', 'type': 'Camera'}>]
>>> len(cl.cameras.list())
1
The camera above has been turned off for ages.
Hi Wyze Team, please change the notification back to how it was or give me the ability to change it back. I am begging you…the new sound is horrible and annoys my work collogues so much. Now I have turned off the alerts whilst at work, there goes my security at home!! I am a IOS user.
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Great post divanka, I agree with you 100%.
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@R.Good Note: deleted the camera from the app and re-added it. Deleted/disabled rule still runs
UPDATE ON THE NOTIFICATION SOUND:
Thought I’d share the news. Hang in there, an improved sound option is on the way just like you’ve been asking for.
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Thank you!
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In your next app update, please consider needs of visually impaired users. Pastels and pale greys are difficult to see.
Great idea!
I immensely dislike the new notifications sound. It would be great if Wyze could let us choose the sound we like. It would be even better if we had the option to have different notification sounds fir each camera and especially for the doorbell. Thanks
[Mod Note]: Post moved from Forum Feedback topic to related app version announcement topic. You may also wish to comment on and/or vote for Individual Camera, Sense, Doorbell, AI detection type, etc. Alert Notification Sound and/or Color.
There’s this Wishlist item which might help:
Thank you very much!
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That is true, however Apple allows to modify notification sounds, but it has to be implemented by the app developer (in this case Wyze). It’s doable on WhatsApp and many other apps. It’s time for Wyze to step up and hire better programmers who can keep up with today’s ever-changing technology.