1/11/23 4:00 PM PT - We have released iOS app version 2.38.4.3 to the public. This has the fix for Error Code -1. We’re sorry that this bug escaped to the public and we’ve added new processes to prevent it from happening again. If you’re still experiencing this, please check App Store for an update.…

[image] Seapup: Wyze changed the navigation layout for groups from horizontal to vertical. That means they must be working on landscape mode. :grin: In landscape mode, we used to swipe left to view additional feeds with cam groups of more than 4. I hear you but in my opinion the old layout wa…

Still present in this iteration of Android is the trouble when changing groups during the same viewing session. Although the little initialization animation has been updated, invariably after I successfully view one group of cams and I back out to view another group, one or more cams show a timeout…

Is Wyze aware of the problem of cam group streaming with latest app?

[image] catcat1386: Is Wyze aware of the problem We definitely are and I am sorry you are running into this issue.

Was this update even tested in-house prior to release? I don’t know how it could have been given it’s causing these problems. This is unacceptable. It’s basically rendered the app useless. And still no fix.

The hotfix has literally fixed nothing. Error code -1 when attempting to view any cams in a group. I have eight of them and can’t view a thing. Additionally, when you’re in landscape mode and select a camera to view, tapping the back button doesn’t bring you back to the cam group. It reverts to the…

As you will note from my post, I indicated that the fixes that were reported as successful were for the Android OS update, not the completely different iOS update. The issues you have listed are specific to the iOS update, have already been reported above :point_up:, and have been acknowledged by W…

I agree, totally unacceptable. This problem SHOULD have been caught during early testing if there was any. This isn’t a small bug. It literally broke everything. Something needs to change with software testing. The whole community shouldn’t be used as beta testers. I’ve used Wyze for a very long tim…

I can’t get the update. Just get 2.37.

Wyze app 2.38 hotfix - Released 1/5/2023

Wyze News

SlabSlayer January 8, 2023, 12:11pm 34

Initial reports in other forum topics indicate the Android Update Hotfix has fixed the Loss of Notification on VDBv1 Doorbell Press and No Notification from HMS Mode Change or Alarm.

2 Likes

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Wyze app 2.38 hotfix - Released 1/5/2023

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