FYI, their website says Cam Plus Lite is compatible with:
- Wyze Cam v1/v2/v3
- Wyze Cam Pan v1/v2
- Wyze Cam Outdoor v1/v2
3 Likes
Touché!
1 Like
You may be confusing it with the v3 pro, which is NOT compatible with CPL. The regular v3 is however.
1 Like
Still not working for me either. I try to remove one of my cameras from CamPlus but I can’t. It automatically gets reassigned to CamPlus and I can’t add it to CamPlus Lite…says no cameras available.
@WyzeMatt any updates?
FYI I can remove my cams from CamPlus but cant get them to go on the lite service plan. I wish I never tried the CamPlus option, it might have been a factor in this FUBAR.
Have you tried making changes on the Wyze web site? Seems to me you could assign cameras to your different plans by logging in and going to My Account - My Subscriptions.
Seems to me that way also, and I am sure it is SUPPOSED to work that way. But it does not.
1 Like
WTF…on the website my CamPlus Lite subscription is gone and there doesn’t seem to be any way to get it back. Really unhappy now.
@WyzeMatt @WyzeJasonJ want to chime in here?
Update: got back to CamPlus Lite on the website but it still doesn’t work:
Be sure you cams have latest firmware… even though mine do and it still broken.
Not gonna happen. I have older firmware deliberately for wyze_mini_hacks. Doesn’t work with newer firmware. Firmware should have nothing to do with CamPlus Lite issue.
OIC… so you are in an unsupported channel… on your own.
And of course it can have something to do with inability to enroll in a service plan.
I suggest you take one cam and set it up as they want, and with latest firmware… see if that works,
And perhaps then, like me, it STILL won’t work.
No thanks. It’s worked for a couple of years this way. Not the firmware. Besides, you have the latest and it doesn’t work for you either.
that was my point… it dont work for me either… but u need to prove to them that the problem is their,s and to do that u need to have a OEM instal with no hacks, no alterations, no excuses for them to make.
I was able to get my cams on lite service plan USING THE APP. Using the website does not work. which is a FUBAR but not suprising. See:
Tried both ways, app and web, neither has been working. Will try again later.
4:37pm PST Tried again and still can’t migrate between CamPlus and CamPlus Lite using either the web or the app. Stuff is broken.
I apologize for just seeing this. I don’t believe firmware is playing a role in this. Let me send it over to @WyzeMatt and see if he knows who can look into it.
1 Like
Never thought it did. 
Just a note. In the app, there doesn’t seem to be an option to remove a cam from Cam Plus Lite at the moment. I wanted to move one from CPL to Basic the other day and did it on the website without issue.
Maybe things are in transition organizationally so may be a bit irregular until completed?
Not trying to remove from CPL. Trying to move from CP to CPL, which is broken in the app AND the website.
Also, to move from CPL to CP, you just need to add the camera to CP. That change removes the camera from CPL.