What is wrong w app today?

I don’t think it’s impossible, just not a priority.

My take, Wyze wants to be a cloud services company, not a hardware company. If they remove the cloud dependency people will be tempted to find ways to buy the hardware and not have the monthly bill.

This is one of my great disappointments with Wyze. I bought in because of the RTSP support, which they abandoned shortly after I bought in. I’m currently researching other hardware for this reason as I run my own ZoneMinder server at home and would prefer cameras with no Cloud dependencies.

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UPDATE: my v2 cam and lights are back working on the app, but I do not receive notifications that camera has defected motion. (text added because algorithm does not like reposts)

I think just being able to view the cameras and read the sd card on your local network would not detract from the cloud services. You would not get AI notices or the backup video on the server.

It would just allow you to view the feed from your cameras when the servers are not accessible.

I do think it is a matter will not rather than can’t though.

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I notice there are no recorded events. I expected there would be none during the time the servers were down, but I have none going back 2 weeks.

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CamPlus here with 3x V3 Cams and Doorbell Pro.
All randomly on and off all day, not recording events since yesterday, and the app was erratic, slow, shutting down .
I managed to format the SD cards. They seem to be recording continously now but no notifications of events and the list is empty :woman_shrugging:t3:

Edit to update: As soon as I posted this and tried the app again, the events reappeared! Murphy’s Law!

Mine are finally back online. After mine stopped showing offline, they wouldn’t get past the 1 of 3 during the live load. After sending a reboot signal, the both are back on.

After 8 hours it’s finally working on my end. Wyze pay someone to work the night shift and wake you all up when the :poop: hits the fan.

Everything is working thank God

Agreed 100%, and I think this sort of thing is inevitable with any devices or software which keep you tethered to someone else’s system which is beyond your control. This is the second hardware system I’ve brought into my home in the past couple years which insists on involving its developer in local network transactions between devices which are literally only a few feet away from each other. In addition to the added round trip lag, they also both have occasional downtimes, app issues and authentication/log in problems.

It’s an arrangement I’ll be trying my best to avoid in future purchases, but the list of companies who haven’t moved to that is shrinking by the minute. It may be too lucrative for many to resist. :confused:

Still no events showing up here. I will get a push notification on my phone, if I click on it I can view the recorded event, but when I open the Wyze app and go to Events there is nothing there. No new ones showing up, no old ones showing up. Nothing. Cams are all but useless without that.

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App is able to boot but doesn’t show any events even though I got multiple notifications for person detection

This is too much. I had 2 locations I switched from UnWyze systems over to ‘normal’ PoE systems with DVR capability and NOT ONE ISSUE ever.

My last system is in a temporary space I need to monitor that I hoped Wyze could handle until I no longer need it, but I guess Wyze stuff can’t be trusted for anything important.

When I click on a notification the app goes directly to Live View. Events list is empty, so I have no idea what the event was.

Wyze is currently working on restoring events:

Service Status & Known Issues

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Another day, another outage. I’m in the process of divesting from pretty much all my Wyze devices. They’re inexpensive, but the repeated service outages, horrible wifi connectivity and recent atrocious support has me jumping ship.

I’ll keep my headphones, but pretty much everything else is getting replaced.

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@egon1024 , I could divest you of some V3s, if interested.

Not interested in any other-wyze products.

Probably should be more miffed at Amazon Web Services.

Or, perhaps Wyze should start looking for more reliable partners…if any exist that can handle the amount of web-traffic generated by Wyze customers.

Seems odd because AWS health pages showed all ok.

This is from TechHive,

This time, however, the AWS “service health” page is showing green checkmarks across the board, and service for Amazon-owned Ring appears to be functioning normally.

The Wyze outage highlights the benefits of security cameras that can record videos locally rather than in the cloud.

Wyze security cameras can store videos locally, but as we’re seeing in this most recent outage, the company’s cams are so closely tied to the cloud that a service disruption can hamper local video recording and even playback.

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All I have from Wyze are cameras and two smart plugs. I definitely won’t be expanding to any other Wyze products. As it is this morning I ordered and already received two Ring cams that I am going to run in parallel to the Wyze cams to have redundance built in.

And I’m not entirely buying the AWS thing. I have plenty of other cloud based stuff that runs on AWS including an alarm system and other cameras that had zero problems today while Wyze was broken.

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Kind of ironic that those of us who chose not to pay for any additional services get the downsides of being at the mercy of offsite systems, but none of the benefits of the cloud and all. I wish you could fully detach from it and just keep everything local. Aside from streaming my camera feeds off to who knows where and back, I’m more or less OK with the app features, and the video quality has been great.

My app is still not working… I’ve updated, I’ve rebooted, I’ve power cycled my phone… The app opens, but I have no activity since 6:44am yesterday. I’m not receiving any notifications either… I’m about to give up on WYZE… This shouldn’t have happened… It shouldn’t take this long to recover from a server issue and there DEFINITELY shouldn’t have ever been mishaps where people are receiving thumbnails from other people’s cameras! That’s scary!

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