V3 pro loosing connectivity after upgrade

Cameras
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1

I have a few different Wyze cameras I am having an issue with my V3 pro after my last upgrade on it. I lost connection. I have to keep going through the full set up every time I loose connection. Connection only lasts about 3 hours. The camera is about 6 feet away from the xfinity pod. The camera was working great until the upgrade. Never lost a connection.

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2

If you are running 4.58.11.7214 on your Cam v3 Pro, there is a known issue with connectivity that Wyze is working on. Numerous posts related to this issue in the firmware update announcement topic in the Wyze News category:

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Thanks for the info.

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Most of us are anxiously awaiting a new firmware update. Some are manually flashing back to the previous version. If you’ve never flashed firmware to a cam before, it can be a daunting task.

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Is there a procedure on how to flash back

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A nice user took the time to write a procedure up. It’s linked in my post above.

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My camera is not connected at this time. Will wyze tell us when they fix this?

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They will create a new topic in the Wyze News category announcing new firmware available and probably add to the previous news topic: Wyze Cam v3 Pro firmware - Released 11/1/2023

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If you want to connect now see my detailed topic on recovering from the last working firmware. You will need a blank SD card formatted in FAT32.

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10

If an OTA Firmware Update is issued by Wyze, it cannot be installed thru the app unless the Cam is connected and online.

The only way to update Firmware on a Cam that is offline is by the manual flash procedure detailed by @markrunryder.

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After 8 days of back and forth with Wyze they have issued a gift card for the V3 Pro that failed from this update. Problem is they refunded the lower price from a year ago, and no shipping costs, leaving me to pay $10.70 to replace a camera that they killed with bad firmware. Way to go, Wyze team!

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I was able to get my v3 pro connected and they had a new upgrade 4.58.11.7357. We will see if there are any issues with this upgrade

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It looks like the new upgrade did the trick. The camera has been working for the last week.

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