Auto update failure - How to rollback Wyze Cam v3 Pro firmware (or similar)

Cameras
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The Google doc has better formatting.

App: Cam: Settings: Device Info: Firmware Version: Automatic Updates: Off

Wyze Cam v3 Pro Firmware

4.58.11.7214 (November 1, 2023)

  • Security improvements

11/2/23 - Note: We are pausing this release while we check on some reported issues.

4.58.11.4679 (June 8, 2023)

  • Improved Internet connection

  • Improved the IoT connection success rate

  • Improved the Event Video replay success rate

  • Fixed a bug that caused the spotlight to always stay on

  • Fixed a bug that prevented viewing Playback video

  • Fixed a bug that impacted WPA2 and WPA3 mixed network connections

  • Bug fixes

[1] Factory reset Wyze Cam v3 Pro:

  1. If there is a microSD card inserted in the camera, remove it before proceeding.
  2. With the camera plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds.
  3. Wait at least 30 seconds for the unit to initialize.
  • This process may take up to 5 minutes. It’s rare, but it’s possible.
  1. The LED status light on the camera will change to flashing red once the reset is complete
  2. Walk through setting up the camera like new in the Wyze app. Or proceed to flashing the last known working firmware.

[2] Flash Firmware for Wyze Cam v3 Pro (after above):

  1. Wyze Cam v3 files can be found on the Release Notes page.
  2. Download a specific version of firmware, For Windows: Right-click on the folder and select extract all. For Mac: Drag and drop the folder. Then copy the extracted folder contents to the root directory of your microSD card. It is recommended to use a blank/empty 32GB microSD card formatted to FAT32. The file name should be recovery_wcv3p.bin.
  3. Power off your camera and insert your microSD card.
  4. Hold the setup button, plug in your USB cable, keep holding the setup button for 3-6 seconds until the light is solid purple, then release the button.
  • Note: For “Solid Purple” both the blue and red LEDs will be on at once, making it appear to be a solid purple.
  1. Wait for 3-4 minutes. The camera will reboot and change light status during this time.
  2. Power off. Power on.
  3. Walk through setting up the camera like new in the Wyze app. Be wary of (auto) updating firmware before the dust settles. That is, wait a few days and then check the forums for negative feedback.

This works with: TP-Link: Access Point Mode: Smart Connect: Both 2.4 & 5GHz served from the same SSID.

https://support.wyze.com/hc/en-us/articles/360024852172-Release-Notes-Firmware
https://support.wyze.com/hc/en-us/articles/9858756121883-Understanding-your-Wyze-Cam-v3-Pro-Status-Light
https://forums.wyze.com/latest
https://support.wyze.com/hc/en-us/sections/9820561164955-Wyze-Cam-v3-Pro
https://forums.wyze.com/c/beta/31
https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-11-1-2023/279743/12
https://support.wyze.com/hc/en-us/articles/360031490871-How-to-flash-your-Wyze-Cam-firmware-manually
https://forums.wyze.com/t/flashing-wyze-cam-v3-pro/270810
https://support.wyze.com/hc/en-us/articles/13570239069723-How-do-I-factory-reset-Wyze-Cam-v3-Pro-

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Need to fix typo.

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Thanks I edited out the word “Pan”. That section came from the “Pan” docs which helped solve the unbricking puzzle.

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Need to add “Pro” or they’ll download the wrong file.

Should also recommend using only a blank/empty 32GB microSD card formatted to FAT32. While smaller and larger is technically possible, it’s not “easy” for the average user.

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Thanks and good to go. I added to the topic title “(or similar)”.

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Updated firmware stuck pn solid red please replace my camera spent 8 hours trying to fix